Phoebe Judge

Mervat got down on the floor. Her boss, who had been in the bathroom, came around the corner and saw the man with the gun behind the counter.

Mervat got down on the floor. Her boss, who had been in the bathroom, came around the corner and saw the man with the gun behind the counter.

Mervat says they were five employees in the restaurant that morning. They were all rounded up and brought back through the kitchen to the hallway outside her boss's office. The man with the gun took Mervat's keys from her. She had a small can of pepper spray attached to them.

Mervat says they were five employees in the restaurant that morning. They were all rounded up and brought back through the kitchen to the hallway outside her boss's office. The man with the gun took Mervat's keys from her. She had a small can of pepper spray attached to them.

The man told all the employees to lie face down on the floor.

The man told all the employees to lie face down on the floor.

And then the man told her boss to open the safe.

And then the man told her boss to open the safe.

Was he polite? I mean, what was it? Was he yelling?

Was he polite? I mean, what was it? Was he yelling?

Then he asked her boss, Elaine, to get the McDonald's jackets used by employees. What were you thinking when he said, I mean, when he said get the jackets?

Then he asked her boss, Elaine, to get the McDonald's jackets used by employees. What were you thinking when he said, I mean, when he said get the jackets?

Once they had their jackets on, the man walked them over to the walk-in cooler and shut the door.

Once they had their jackets on, the man walked them over to the walk-in cooler and shut the door.

The employee saw that he had tried to lock them in by putting the long metal legs of a lemon slicer through the door's handle, but it didn't really work. Mervat Fayed still works for McDonald's today as a director of operations overseeing several stores. When we met her, she took us into the back, into the walk-in cooler.

The employee saw that he had tried to lock them in by putting the long metal legs of a lemon slicer through the door's handle, but it didn't really work. Mervat Fayed still works for McDonald's today as a director of operations overseeing several stores. When we met her, she took us into the back, into the walk-in cooler.

So you were all in here. And how long do you think you were in here total?

So you were all in here. And how long do you think you were in here total?

So when you walked out, you opened this door, and then were you all kind of looking around to see if he was still there?

So when you walked out, you opened this door, and then were you all kind of looking around to see if he was still there?