Pooja Kumar

And what's interesting is that Sekou highlights some of the challenges of this approach, while still acknowledging that inspiration is beneficial under the circumstances.

As we all know, the COVID-19 pandemic had a grueling impact on the healthcare industry.

And as people have left healthcare post-pandemic, this has created a looming shortage of frontline healthcare workers.

When asked what advice he has for leaders in the healthcare system, giving people recognition, connecting with them, inspiring them, and trying to reconnect them to their sense of purpose were key themes drawn out in the conversation.

Sekou also delved into how messages are heard.

He explained more about poetic voice and how this can be used.

To engage an audience, Sekou explains it is important to go all in.

For those working in healthcare, the four pillars of mental, emotional, physical, and spiritual well-being no doubt speak to the heart of all that they do for their patients, as well as what they need for themselves in order to continue caring for their communities.

I've really appreciated listening to Sekou's inspirations and experiences today and hope that you've also found value in learning about his motivations and journey.

His reflections on the need for connection at all levels of caregiving remind us of why it is that we do what we do, to make a positive impact on the lives of others through the intrinsic values of humanity and to inspire others to do the same.

Welcome.

You're listening to the McKinsey on Healthcare podcast.

If you're looking for insights into the issues that matter most in healthcare right now, you're in the right place.

Explore wide-ranging conversations with leaders, problem solvers, innovators, and professionals who are at the heart of healthcare today.

I'm Dr. Pooja Kumar, a partner at McKinsey & Company.

Let's get started.

In today's episode of McKinsey on Healthcare, I speak with Dr. Anne Klebanski, President and Chief Executive Officer of Mass General Brigham, a Boston-based integrated healthcare system.

Beyond her leadership of one of the nation's largest healthcare systems, Anne is also recognized internationally for her high-impact research in neuroendocrine disorders and pituitary tumors, and she's been described as a trailblazing woman leader in healthcare.

Anne, in 1997, you were the first woman from Mass General's Department of Medicine to earn the rank of full professor at Harvard.

You had a respected career as a clinical researcher.