Priya Lakhani

This is amazing.

Yeah.

And then it hallucinated and confabulated, and you were like, big tech, seriously, you had one job to do, Sam Altman, with all that money, and it's making stuff up, right?

And then for the lawyer who shared it in a courtroom and got fined, sheer humiliation and embarrassment for those people.

And I think we've ended up with this sort of

sinking realization of acceptance, right?

That the shortcuts don't really replace the work.

They're very helpful, but we still need to learn, we need to produce, and we need to think.

Now, when we read those long answers that an LLM chatbot gives us,

It feels very fluent when you read it, doesn't it?

The problem is, is that fluency we often mistake for learning.

And that is why people we know, not us, of course, but they end up with this sort of illusion of competence, like they know everything, right?

What we actually know about learning is that learning requires what researchers call a productive struggle.

It's this sort of mental effort, right, that builds understanding.

Now, my top learning techniques, I've got four of them that all involve a productive struggle, and they improve outcomes we've seen them work.

Three of them are about memory.

This is really important.

Memory and understanding are two sides of the same coin.

If you think about it, we draw on what we remember in order to shape what we think.

If we can't recall it, we can't use it.