Raheel Retiwalla

So if I'm a payer or a provider and I'm starting to just kind of invest in these tools as they're coming along, I have no idea under the hood what is actually happening.

And the big thing about healthcare that it has to be explainable.

everything that happens in healthcare has to be able to say exactly where it got that from cite the facts like in this in our cases from a boost perspective means exactly which policy statement which policy criteria are you referring to what document did it come from what specific benefits specific state clause which regulation is is limiting this so you have to be able to explain that and you have to cite the criteria and you have to audit

Exactly in situations where you're providing a response to somebody, exactly what the situation was and how it responded, how the user actually benefited from that.

Because we want the insights from... It's a partnership.

It's an augmentation collaborative...

between AI assisting, whether it's a person making a decision and authorizing something or a person deciding on the benefits you can apply.

All of those are decisions that people make.

And AI is just there to help them accelerate it.

So they're more confident in the decisions they're making rather than replacing the human in making those decisions.

So for us, it's how can then AI become more explainable and auditable and observable?

That's the really important thing.

If you're buying point solutions, what happens is you can't guarantee you're going to get that level of explainability or observability.

So for us, what we're trying to do is we're flipping that model.

We're, in fact, giving away our Boost Health IP so that our clients can actually see the code and use it in other ways beyond the initial use case that we may work with them.

This allows them to have control over their AI.

And as technology, obviously, as we know, enhancing super fast right now,

they can actually make inroads and additions and improve that with our help or independently versus getting stuck and locked into something that they can't understand well.

yeah um i you know first of all just generally speaking without even ai right now right even if you don't take ai into consideration uh the need for interoperability and data sharing is just very important healthcare just generally speaking right because we all are part of an ecosystem and a machine that works together so if if one hand doesn't know what the left hand is doing it doesn't work which is where a lot of the inefficiencies to be you know generally are so

The fact that we need to do that, great.