Ranjay Gulati

One was his second first officer.

They had also been down there and they were giving him information that he was missing.

That was important.

Resource support.

They were able to tap into resources in the ship and outside saying, okay, we're going to go and find food.

We're going to go and do this.

We're going to do that.

And the last one was feedback support.

They gave him real-time feedback saying, boss, the people need to see you out there.

We don't want to see you being scared and nervous.

So it was interesting across all of them how these heroic characters that we like to teach, I taught it as this Shackleton is a James Bond kind of hero, actually really leaned on other people for support.

I went back, if you look at Mandela, you look at Gandhi, you look at Martin Luther King, you look at any of these modern day heroes as well.

They all had a support squad.

So one of the questions we can all ask ourselves is, who's your support squad?

Who do you lean on in times of uncertainty?

Who do you count as your inner support squad?

That I think becomes a really important question to ask ourselves.

So, you know, as somebody who's been around organizations for a long time, I have learned one thing.

Context matters.

We are all social creatures.