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Reed Hastings

👤 Person
551 total appearances

Appearances Over Time

Podcast Appearances

The Knowledge Project
Netflix Founder Reed Hastings on Scaling High-Trust Culture & Bold Judgment

Well, you'd have to ask Greg and Ted about that.

The Knowledge Project
Netflix Founder Reed Hastings on Scaling High-Trust Culture & Bold Judgment

They will be the ones trying to figure out, does that make sense in our continued growth and stimulating entertainment or not?

The Knowledge Project
Netflix Founder Reed Hastings on Scaling High-Trust Culture & Bold Judgment

Sure.

The Knowledge Project
Netflix Founder Reed Hastings on Scaling High-Trust Culture & Bold Judgment

You know, back in...

The Knowledge Project
Netflix Founder Reed Hastings on Scaling High-Trust Culture & Bold Judgment

2018, 2019, let's see, we probably did our first Chappelle special in like 2015 or 14.

The Knowledge Project
Netflix Founder Reed Hastings on Scaling High-Trust Culture & Bold Judgment

So we had a great relationship with Dave and had done a number of his standups and they were super popular, some of our most popular standup shows.

The Knowledge Project
Netflix Founder Reed Hastings on Scaling High-Trust Culture & Bold Judgment

On the same hand, we were trying to be very inclusive and to have many people be able to thrive at Netflix's employees, including our transgender employees.

The Knowledge Project
Netflix Founder Reed Hastings on Scaling High-Trust Culture & Bold Judgment

And so the tension became we said to our trans employees and their allies, hey, we're very trans friendly.

The Knowledge Project
Netflix Founder Reed Hastings on Scaling High-Trust Culture & Bold Judgment

If you're fantastic at your job, you know, again, it's great.

The Knowledge Project
Netflix Founder Reed Hastings on Scaling High-Trust Culture & Bold Judgment

and were an inclusive place of work.

The Knowledge Project
Netflix Founder Reed Hastings on Scaling High-Trust Culture & Bold Judgment

And then some of them felt that in doing the Dave Chappelle show, which had some trans jokes, which I don't believe that Dave is anti-trans, but he definitely takes on some of the issues, that they were being undercut as employees when we were creating a hostile work environment, which got them to protest internally.

The Knowledge Project
Netflix Founder Reed Hastings on Scaling High-Trust Culture & Bold Judgment

So that was the storm in maybe 2019.

The Knowledge Project
Netflix Founder Reed Hastings on Scaling High-Trust Culture & Bold Judgment

And it was good for us to realize that we were not resolving this conflict between customer entertainment and employee values.

The Knowledge Project
Netflix Founder Reed Hastings on Scaling High-Trust Culture & Bold Judgment

So, for example, in many of our shows, people have guns and blow people up and shoot people, and yet we don't want a workplace that's filled like that.

The Knowledge Project
Netflix Founder Reed Hastings on Scaling High-Trust Culture & Bold Judgment

And so we realized entertainment is an escape where various things get said and done that are not endorsing that as workplace behaviors.

The Knowledge Project
Netflix Founder Reed Hastings on Scaling High-Trust Culture & Bold Judgment

But we hadn't really clarified that.

The Knowledge Project
Netflix Founder Reed Hastings on Scaling High-Trust Culture & Bold Judgment

And so we sat down and we did an amendment to the culture memo.

The Knowledge Project
Netflix Founder Reed Hastings on Scaling High-Trust Culture & Bold Judgment

And tried to really explain that entertainment is not always going to be stuff that you love or that you emulate or is admirable.

The Knowledge Project
Netflix Founder Reed Hastings on Scaling High-Trust Culture & Bold Judgment

There's lots of stuff in entertainment that's not admirable.

The Knowledge Project
Netflix Founder Reed Hastings on Scaling High-Trust Culture & Bold Judgment

And if you don't want to be in the entertainment business, that's fine.