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Reed Hastings

👤 Person
551 total appearances

Appearances Over Time

Podcast Appearances

The Knowledge Project
Netflix Founder Reed Hastings on Scaling High-Trust Culture & Bold Judgment

Of course, the more nuanced one is to have a conversation with them.

The Knowledge Project
Netflix Founder Reed Hastings on Scaling High-Trust Culture & Bold Judgment

Like, I wouldn't fight that hard.

The Knowledge Project
Netflix Founder Reed Hastings on Scaling High-Trust Culture & Bold Judgment

Let's try to change that and try to not surprise them and be honest with them.

The Knowledge Project
Netflix Founder Reed Hastings on Scaling High-Trust Culture & Bold Judgment

Shifting at the standard industrial model is like you nearly have to commit a crime to get fired.

The Knowledge Project
Netflix Founder Reed Hastings on Scaling High-Trust Culture & Bold Judgment

Sure.

The Knowledge Project
Netflix Founder Reed Hastings on Scaling High-Trust Culture & Bold Judgment

Pure Software was like 91 to 97.

The Knowledge Project
Netflix Founder Reed Hastings on Scaling High-Trust Culture & Bold Judgment

And we went public in 1995, strangely, the week before Netscape.

The Knowledge Project
Netflix Founder Reed Hastings on Scaling High-Trust Culture & Bold Judgment

So for one week, we were the hot tech IPO.

The Knowledge Project
Netflix Founder Reed Hastings on Scaling High-Trust Culture & Bold Judgment

But it was challenging.

The Knowledge Project
Netflix Founder Reed Hastings on Scaling High-Trust Culture & Bold Judgment

I didn't really understand how to run enterprise sales, and so I kept picking the wrong person.

The Knowledge Project
Netflix Founder Reed Hastings on Scaling High-Trust Culture & Bold Judgment

That held us back for sure.

The Knowledge Project
Netflix Founder Reed Hastings on Scaling High-Trust Culture & Bold Judgment

We could have grown faster, better, and be a more successful company if I had more of an adept hand at enterprise sales.

The Knowledge Project
Netflix Founder Reed Hastings on Scaling High-Trust Culture & Bold Judgment

So we had incredible products because we doubled our sales every year.

The Knowledge Project
Netflix Founder Reed Hastings on Scaling High-Trust Culture & Bold Judgment

despite the fact of turning over the sales team every year.

The Knowledge Project
Netflix Founder Reed Hastings on Scaling High-Trust Culture & Bold Judgment

So, but again, if we had done, if I had done a better job of sales, we could have been even much more successful.

The Knowledge Project
Netflix Founder Reed Hastings on Scaling High-Trust Culture & Bold Judgment

So I don't know, take like Atlassian in the modern era here, that's been a phenomenal software tools company.

The Knowledge Project
Netflix Founder Reed Hastings on Scaling High-Trust Culture & Bold Judgment

Yeah.

The Knowledge Project
Netflix Founder Reed Hastings on Scaling High-Trust Culture & Bold Judgment

I mean, each case was a little bit unique, but and, you know, it's possible that I made the wrong calls and I should have just kept the first one the whole time.

The Knowledge Project
Netflix Founder Reed Hastings on Scaling High-Trust Culture & Bold Judgment

So, you know, again, but it was my bad decisions, you know, either on the hiring or the firing in this one area sales, whereas in this other area developing the product, we were very shorthanded and we had we had, you know, the hottest products of that time.

The Knowledge Project
Netflix Founder Reed Hastings on Scaling High-Trust Culture & Bold Judgment

Yeah, I don't think I felt sorry for myself, but I did feel like I was hurting the company back to these sales turnovers and back to caring more about the company than myself.