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Reed Hastings

👤 Person
551 total appearances

Appearances Over Time

Podcast Appearances

The Knowledge Project
Netflix Founder Reed Hastings on Scaling High-Trust Culture & Bold Judgment

But I'll go to like their prior, you know, generally they're currently employed and that's not a safe place to go for them.

The Knowledge Project
Netflix Founder Reed Hastings on Scaling High-Trust Culture & Bold Judgment

So then I'll look at the prior employer and then try to comb through and try to find people who work there who are probably knew the candidate.

The Knowledge Project
Netflix Founder Reed Hastings on Scaling High-Trust Culture & Bold Judgment

And then I'll reach out, you know, and try to get a conversation going.

The Knowledge Project
Netflix Founder Reed Hastings on Scaling High-Trust Culture & Bold Judgment

And then only after there's a little conversation going, reveal

The Knowledge Project
Netflix Founder Reed Hastings on Scaling High-Trust Culture & Bold Judgment

that I'm calling as a reference.

The Knowledge Project
Netflix Founder Reed Hastings on Scaling High-Trust Culture & Bold Judgment

not differentiated.

The Knowledge Project
Netflix Founder Reed Hastings on Scaling High-Trust Culture & Bold Judgment

I mean, we don't try to really specialize in making that great.

The Knowledge Project
Netflix Founder Reed Hastings on Scaling High-Trust Culture & Bold Judgment

You know, hopefully they get a laptop and an account and that all works.

The Knowledge Project
Netflix Founder Reed Hastings on Scaling High-Trust Culture & Bold Judgment

But it's sort of, I don't think there's much to do right or wrong in that first week.

The Knowledge Project
Netflix Founder Reed Hastings on Scaling High-Trust Culture & Bold Judgment

You know, it's sort of just a full-on immersion.

The Knowledge Project
Netflix Founder Reed Hastings on Scaling High-Trust Culture & Bold Judgment

Well, we're very invested once we've hired someone that they do take and their manager is invested in it.

The Knowledge Project
Netflix Founder Reed Hastings on Scaling High-Trust Culture & Bold Judgment

But I haven't seen anything really go wrong in the first week.

The Knowledge Project
Netflix Founder Reed Hastings on Scaling High-Trust Culture & Bold Judgment

So it doesn't feel very error prone.

The Knowledge Project
Netflix Founder Reed Hastings on Scaling High-Trust Culture & Bold Judgment

Sure.

The Knowledge Project
Netflix Founder Reed Hastings on Scaling High-Trust Culture & Bold Judgment

Well, we had an internal slide deck, and I would meet once a month with all the new employees as a group and then go through it.

The Knowledge Project
Netflix Founder Reed Hastings on Scaling High-Trust Culture & Bold Judgment

So this is 2006, 2007, et cetera.

The Knowledge Project
Netflix Founder Reed Hastings on Scaling High-Trust Culture & Bold Judgment

And most of the time, their managers had well briefed them before they hired them on what we thought was important.

The Knowledge Project
Netflix Founder Reed Hastings on Scaling High-Trust Culture & Bold Judgment

But once in a while, we'd get people who were in total shock.

The Knowledge Project
Netflix Founder Reed Hastings on Scaling High-Trust Culture & Bold Judgment

And I realized, oh, it's kind of unfair to this person that they got into something they didn't particularly want.

The Knowledge Project
Netflix Founder Reed Hastings on Scaling High-Trust Culture & Bold Judgment

And that it would be better to give all the candidates the slide deck sort of going through the culture.