Reid Hoffman
๐ค SpeakerAppearances Over Time
Podcast Appearances
And, you know, shouldn't you want to have a conversation about it?
That would be the kind of thing is, oh, B is better than A.
And so then by that, it kind of learns how to have empathetic, kind, compassionate conversations.
Because you can do that even without, you know, necessarily being compassionate or empathetic yourself, because as you noted, it's not conscious.
And by the way, there's a bunch of human beings who are also not very empathetic who learn to be more empathetic just by, you know, kind of, okay, this is the way you do this.
So, look, trust is in an unfortunately short supply these days, generally, not just with AI.
Trust in institutions, trust in, you know, democracies, voting systems, other people's intent, you know, other kinds of things.
So trust is challenging.
Now, the way that youโ
that I think is going to be very important to build and maintain trust with AI is for the people who are building it to be very clear about what their goals are, what they're doing, what they're doing to try to build and maintain trust.
Part of the reason why, of course, my...
My encouragement with super agency is for people to go try it because as they begin to try it and learn what kinds of good things they can do, what kinds of things can be empowered, that will be the kind of thing that builds the kind of positive trust in these kinds of circumstances.
And, you know, my advice to individuals, you know, encountering these things is,
Like, you know, a classic suspicion is to say, well, big tech companies who are trying to make a lot of money are building these things and they're trying to make money from you.
And it's like, well, by the way, trying to make money from you is usually offering you a product and service you really like that really is something that you come back for, that you keep using.
That's good for you.
That's the goodness of modern business.
So you go, okay, so which things should I trust these AIs on and which things should I not?
And the answer is no.
Well, you generally should understand that a company is trying to have you as a lifelong loyal customer.