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Rich Leichwig

๐Ÿ‘ค Speaker
See mentions of this person in podcasts
128 total appearances

Appearances Over Time

Podcast Appearances

McKinsey on Healthcare
Leading a best-in-class health system integration

They're actually extremely similar.

McKinsey on Healthcare
Leading a best-in-class health system integration

But that was the other thing we wanted to make sure that we didn't

McKinsey on Healthcare
Leading a best-in-class health system integration

sort of destroy or undermine the cultures within the organizations.

McKinsey on Healthcare
Leading a best-in-class health system integration

And actually, through the integration process, we have built on that, the commonality of our cultures.

McKinsey on Healthcare
Leading a best-in-class health system integration

But that's very important to pay attention to early in an integration.

McKinsey on Healthcare
Leading a best-in-class health system integration

We are about a, not quite a year and a half into the integration.

McKinsey on Healthcare
Leading a best-in-class health system integration

And to Nick's point, we set basically a three-year roadmap that had very clear deliverables and

McKinsey on Healthcare
Leading a best-in-class health system integration

mile markers along the way.

McKinsey on Healthcare
Leading a best-in-class health system integration

We end up discussing that, sharing that as a leadership team across the organization.

McKinsey on Healthcare
Leading a best-in-class health system integration

And at every board meeting, we update the board on how we are doing relative to the roadmap that we presented them on day one.

McKinsey on Healthcare
Leading a best-in-class health system integration

So far, so good.

McKinsey on Healthcare
Leading a best-in-class health system integration

Nick made a reference just a moment ago to the last question, the importance of communication.

McKinsey on Healthcare
Leading a best-in-class health system integration

As you're going through a process like this, there's no such thing as over-communicating.

McKinsey on Healthcare
Leading a best-in-class health system integration

You must constantly, in particular with the leadership team,

McKinsey on Healthcare
Leading a best-in-class health system integration

Make sure that you're discussing the value of such a transaction or an initiative.

McKinsey on Healthcare
Leading a best-in-class health system integration

It needs to be tied back to the purpose and the values of the organization.

McKinsey on Healthcare
Leading a best-in-class health system integration

If we didn't say it earlier, that was one of the first steps we did in the integration work was to align around a common set of values and a common purpose.

McKinsey on Healthcare
Leading a best-in-class health system integration

And so that becomes the true north, the home base that you tie all your messaging back to.

McKinsey on Healthcare
Leading a best-in-class health system integration

We referenced also earlier in our process about doing no harm.

McKinsey on Healthcare
Leading a best-in-class health system integration

We used those words.