Richard Miles

We do SMS, email, and voice, and postal mail.

And that's one of the breakthrough things that's really elevated.

close them for us with our users is the ability to send postal mail with the same interface that you type of an email or type an SMS.

It's the same interface, nothing new to learn, no setup fees, no minimums, no hassle.

You want to send somebody a piece of postal mail, you do it.

The advantage to postal mail these days is that your inbox is stuffed full.

And your goal is to get the inbox zero, which means delete, delete, delete, delete, delete.

So the average lifespan of an email is 17 seconds.

It's our customer database.

So they have their list of leads that they're getting from their Facebook lead ads or their lead funnels or their webinar registrations or whatever they're getting.

And so we have built into the system an email verification.

We don't.

I mean, if you put an address in that's bad, it's not going to get delivered.

That said, there is an address lookup feature.

So, I mean, if you're sending an address to someplace that doesn't exist, it won't get sent.

But if it was supposed to go to 13 Pan Oak Street and it went to 1301,

There's nothing we can do about that.

Yeah, we do have that.

We do have that.

Okay, got it.