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Richard Shotton

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892 total appearances
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Appearances Over Time

Podcast Appearances

Modern Wisdom
#1053 - Richard Shotton - 11 Psychology Tricks From the World’s Best Brands

So the original study was by Ian Begg back in 1972.

Modern Wisdom
#1053 - Richard Shotton - 11 Psychology Tricks From the World’s Best Brands

And he recruits a group of people, reads them 22 word phrases.

Modern Wisdom
#1053 - Richard Shotton - 11 Psychology Tricks From the World’s Best Brands

He doesn't mention it to the participants, but half of these two word phrases are what he calls abstract concepts.

Modern Wisdom
#1053 - Richard Shotton - 11 Psychology Tricks From the World’s Best Brands

So they're intangible ideas like basic truth.

Modern Wisdom
#1053 - Richard Shotton - 11 Psychology Tricks From the World’s Best Brands

Half of the phrases he reads out are what he calls concrete phrases.

Modern Wisdom
#1053 - Richard Shotton - 11 Psychology Tricks From the World’s Best Brands

So they describe physical things like a white horse.

Modern Wisdom
#1053 - Richard Shotton - 11 Psychology Tricks From the World’s Best Brands

So he reads out this list, and then later on he asks people what they can remember.

Modern Wisdom
#1053 - Richard Shotton - 11 Psychology Tricks From the World’s Best Brands

And his key finding is people can remember on average 9% of the abstractions, but 36% of the concrete phrases.

Modern Wisdom
#1053 - Richard Shotton - 11 Psychology Tricks From the World’s Best Brands

So you are four times more likely to remember the thing that you can visualise.

Modern Wisdom
#1053 - Richard Shotton - 11 Psychology Tricks From the World’s Best Brands

And Begg's explanation applies just as much to 2026.

Modern Wisdom
#1053 - Richard Shotton - 11 Psychology Tricks From the World’s Best Brands

His argument is vision's the most powerful of our senses.

Modern Wisdom
#1053 - Richard Shotton - 11 Psychology Tricks From the World’s Best Brands

So if you use language we can visualise,

Modern Wisdom
#1053 - Richard Shotton - 11 Psychology Tricks From the World’s Best Brands

It's very sticky.

Modern Wisdom
#1053 - Richard Shotton - 11 Psychology Tricks From the World’s Best Brands

But if you stay in this realm of abstraction, like focus or productivity, people can understand what you're saying, but they'll struggle to remember it a minute or two after you've mentioned it.

Modern Wisdom
#1053 - Richard Shotton - 11 Psychology Tricks From the World’s Best Brands

Well, coming up with that on the fly would be very hard.

Modern Wisdom
#1053 - Richard Shotton - 11 Psychology Tricks From the World’s Best Brands

Freestyle rapping might be a little... Yeah, yeah, yeah.

Modern Wisdom
#1053 - Richard Shotton - 11 Psychology Tricks From the World’s Best Brands

This could go disastrously wrong.

Modern Wisdom
#1053 - Richard Shotton - 11 Psychology Tricks From the World’s Best Brands

But maybe concrete... Sorry, maybe specific examples of people doing it.

Modern Wisdom
#1053 - Richard Shotton - 11 Psychology Tricks From the World’s Best Brands

Red Bull didn't say Red Bull gives you energy, which is abstract.

Modern Wisdom
#1053 - Richard Shotton - 11 Psychology Tricks From the World’s Best Brands

They said Red Bull gives you wings.