Rob Parker

and go sell the whole thing later for a premium valuation.

and go sell the whole thing later for a premium valuation.

Yeah, we did lose groups in the A1 process because they were concerned that there was some COVID pricing in there and the lift in average ticket was driven a lot by inflation and things that might come down eventually and normalize and revert back to the mean. And Eric's exactly right. And that's a good example of if you look at the headline numbers only, you can draw one conclusion.

Yeah, we did lose groups in the A1 process because they were concerned that there was some COVID pricing in there and the lift in average ticket was driven a lot by inflation and things that might come down eventually and normalize and revert back to the mean. And Eric's exactly right. And that's a good example of if you look at the headline numbers only, you can draw one conclusion.

And that can be dangerous. When you unpacked it further and really dug in and asked questions, you saw that really there was a mixed shift going on. your people were learning how to convert service leads, maintenance leads into system replacements because it was the right thing for the customer. And they learned how to do that.

And that can be dangerous. When you unpacked it further and really dug in and asked questions, you saw that really there was a mixed shift going on. your people were learning how to convert service leads, maintenance leads into system replacements because it was the right thing for the customer. And they learned how to do that.

And they were able to identify that and let the customer know that's in their best interest. And they were doing more and more of that. And that really what was going on behind the numbers. And for the groups that dug in, they saw that conversion happening at A1 and it made them appreciate the business even more.

And they were able to identify that and let the customer know that's in their best interest. And they were doing more and more of that. And that really what was going on behind the numbers. And for the groups that dug in, they saw that conversion happening at A1 and it made them appreciate the business even more.

yeah sure i mean there's each has its pros and cons i mean there's a lot of value to be had in all three but if we just take a look at each one starting with let's say new construction new construction what's good about it is those jobs can be big i mean if you have if you get the chance to let's say the contract to install new garage doors in a brand new neighborhood

yeah sure i mean there's each has its pros and cons i mean there's a lot of value to be had in all three but if we just take a look at each one starting with let's say new construction new construction what's good about it is those jobs can be big i mean if you have if you get the chance to let's say the contract to install new garage doors in a brand new neighborhood

a poultry or there can be hundreds or thousands of homes in that neighborhood that is a massive contract so that scale leads to efficiencies uh those are a lot of let's say in the case of a1 there are a lot of a1 stickers that'll be on a lot of garage doors in a lot of new homes that can have value and that can convert over time to replacement business repair business maintenance business

a poultry or there can be hundreds or thousands of homes in that neighborhood that is a massive contract so that scale leads to efficiencies uh those are a lot of let's say in the case of a1 there are a lot of a1 stickers that'll be on a lot of garage doors in a lot of new homes that can have value and that can convert over time to replacement business repair business maintenance business

Or as those homeowners move to different places, they'll remember A1. So there's value in sort of being the incumbent. The tricky part about new construction is it can be lumpy. New home building fluctuates with the economy, with interest rates, with mortgage rates, with financing, with consumer sentiment. All these things can influence new home construction, and it can be a little bit lumpy.

Or as those homeowners move to different places, they'll remember A1. So there's value in sort of being the incumbent. The tricky part about new construction is it can be lumpy. New home building fluctuates with the economy, with interest rates, with mortgage rates, with financing, with consumer sentiment. All these things can influence new home construction, and it can be a little bit lumpy.

If you look at the commercial side, commercial can be very valuable and there's a lot to like about it. Commercial work tends to be a little bit more, like let's take roofing, for example. Commercial roofing can be a little more complex. The items in that commercial structure, let's say it's a data center. Really, the roof cannot fail.

If you look at the commercial side, commercial can be very valuable and there's a lot to like about it. Commercial work tends to be a little bit more, like let's take roofing, for example. Commercial roofing can be a little more complex. The items in that commercial structure, let's say it's a data center. Really, the roof cannot fail.

If there's a massive water leak, that's a very expensive equipment that gets damaged. So the cost of failure is very high. That work requires very steady maintenance, inspections, make sure everything is right. It's not going to fail. That part of it's really valuable. The downside to commercial can sometimes be

If there's a massive water leak, that's a very expensive equipment that gets damaged. So the cost of failure is very high. That work requires very steady maintenance, inspections, make sure everything is right. It's not going to fail. That part of it's really valuable. The downside to commercial can sometimes be

concentration, longer payment terms, and it's a maybe slightly more sophisticated buyer that isn't using emotion in their decision and is typically making their decision off more of a pricing spreadsheet type analysis. Then there's the residential side. The residential side, the best part about it, it's so fragmented, so big. many, many, many individual homeowners.

concentration, longer payment terms, and it's a maybe slightly more sophisticated buyer that isn't using emotion in their decision and is typically making their decision off more of a pricing spreadsheet type analysis. Then there's the residential side. The residential side, the best part about it, it's so fragmented, so big. many, many, many individual homeowners.