Robert Mustacchi
👤 PersonAppearances Over Time
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We're going to need to flash it and then Once you start thinking about it in some portions, then it turns out that that's actually true in a lot more stuff. There's nothing that's just specific to... I think a lot of it is also just trying to take what are the things that you learn from one area and don't just... How can you apply them to others?
We're going to need to flash it and then Once you start thinking about it in some portions, then it turns out that that's actually true in a lot more stuff. There's nothing that's just specific to... I think a lot of it is also just trying to take what are the things that you learn from one area and don't just... How can you apply them to others?
And sometimes that'll be right, and sometimes that'll misfire and maybe not be quite the right starting approach. But I think it lets you ask other questions and helps you think about that. So for some of us, it's like, no one would say, ah, we should never be able to upgrade the software in the product. Right. The same would kind of be true.
And sometimes that'll be right, and sometimes that'll misfire and maybe not be quite the right starting approach. But I think it lets you ask other questions and helps you think about that. So for some of us, it's like, no one would say, ah, we should never be able to upgrade the software in the product. Right. The same would kind of be true.
It's like, well, if someone comes back to you, what's the service experience? Okay, let's say we did have to do this. If there was no way to do online, to upgrade the firmware of the rectifier through software, then that means I'd have to send a tech out to every DC of every customer and have to pull one out one at a time and do this. And that's just not...
It's like, well, if someone comes back to you, what's the service experience? Okay, let's say we did have to do this. If there was no way to do online, to upgrade the firmware of the rectifier through software, then that means I'd have to send a tech out to every DC of every customer and have to pull one out one at a time and do this. And that's just not...
That works when your n is small and it's a bad day for someone, but it really doesn't scale. So that's another big part of just where are these things that are, what would be the remediation if it fails?
That works when your n is small and it's a bad day for someone, but it really doesn't scale. So that's another big part of just where are these things that are, what would be the remediation if it fails?
Yeah, and I think what helped is, again, from the kind of RFDs or docks building up on top of one of another – I think it's something like RFD 82, which is the one about kind of operator design principles and facilities for operation, you know, has something about firmware upgrade in it.
Yeah, and I think what helped is, again, from the kind of RFDs or docks building up on top of one of another – I think it's something like RFD 82, which is the one about kind of operator design principles and facilities for operation, you know, has something about firmware upgrade in it.
So then as you're going out and kind of doing, sending these questions out to different vendors, you can go back and say, okay, what are the things I need to think about from there? You know, what are the kind of the key things, you know, how does it reply to things, even just not just firmware, but, you know,
So then as you're going out and kind of doing, sending these questions out to different vendors, you can go back and say, okay, what are the things I need to think about from there? You know, what are the kind of the key things, you know, how does it reply to things, even just not just firmware, but, you know,
When a rectifier, we'll just pick on the PowerShell, fails, how do you identify which slot it is? What serial number it was? Where is it? And how does that turn back into... you know, just different features that you need, you know, and, you know, how do you tie that into basically different operator stories? And then, you know, that same thing is true of failing disks, right?
When a rectifier, we'll just pick on the PowerShell, fails, how do you identify which slot it is? What serial number it was? Where is it? And how does that turn back into... you know, just different features that you need, you know, and, you know, how do you tie that into basically different operator stories? And then, you know, that same thing is true of failing disks, right?
I think it's much easier for us to think about, you know, a disk fails, I need to pull it, I want to blink the right slot. Well, the same is going to be true of a rectifier. The same is going to be true of a fan. The same is true of, you know, a transceiver. So, you know, there's a lot more similarity in some of these things, even though there are differences.
I think it's much easier for us to think about, you know, a disk fails, I need to pull it, I want to blink the right slot. Well, the same is going to be true of a rectifier. The same is going to be true of a fan. The same is true of, you know, a transceiver. So, you know, there's a lot more similarity in some of these things, even though there are differences.
Yeah, and this isn't also, you know, there's a lot of different folks provided feedback on there, and there's a lot of different work there. So it's not, again, this is another one of those things that's not just, you know, a single person doing it.
Yeah, and this isn't also, you know, there's a lot of different folks provided feedback on there, and there's a lot of different work there. So it's not, again, this is another one of those things that's not just, you know, a single person doing it.
You know, there's, you know, we're taking these ideas, you know, colleagues to kind of get feedback on them, explore it more, get different perspectives. Make sure we're communicating it well. That makes it better.
You know, there's, you know, we're taking these ideas, you know, colleagues to kind of get feedback on them, explore it more, get different perspectives. Make sure we're communicating it well. That makes it better.