Rohit Chopra

And I do think that just having someone who is a watchdog, it actually does scare off some of the worst, worst abuses against people. And this is why I really do think that corporate law enforcement where people can actually stop those abuses.

It's not just the tens of billions of dollars we've gotten back for people, but we have stopped market abuses like we saw in the financial crisis that destroyed trillions of wealth. and led to so many people losing their homes. And look, John, you ask like, what are we learning from this moment?

It's not just the tens of billions of dollars we've gotten back for people, but we have stopped market abuses like we saw in the financial crisis that destroyed trillions of wealth. and led to so many people losing their homes. And look, John, you ask like, what are we learning from this moment?

I do think that there are sometimes places where we need to say openly, this part of government isn't working. That was certainly true in the start of the CFPB. We actually shut down a corrupt and failed agency called the Office of Thrift Supervision and created a new one. I remember when the letters came down off the building. Yeah.

I do think that there are sometimes places where we need to say openly, this part of government isn't working. That was certainly true in the start of the CFPB. We actually shut down a corrupt and failed agency called the Office of Thrift Supervision and created a new one. I remember when the letters came down off the building. Yeah.

And I do think sometimes we got to find places that aren't working and shut them down. But when we do it, it's because we are doing it to serve people better, not to serve the powerful even more.

And I do think sometimes we got to find places that aren't working and shut them down. But when we do it, it's because we are doing it to serve people better, not to serve the powerful even more.

Well, one thing that we have not really reined in enough is the explosion of chatbots. And now when you are struggling with something,

Well, one thing that we have not really reined in enough is the explosion of chatbots. And now when you are struggling with something,

it is very hard to talk to someone to fix it you're often speaking to a chat about the cfpb when i was there we did a study of these chat bots that banks use and they all had these human-like names for example bank of america called their chat bot erica and you ask you say to them something is wrong this is not my ch i did not make this charge this the my payment was in process

it is very hard to talk to someone to fix it you're often speaking to a chat about the cfpb when i was there we did a study of these chat bots that banks use and they all had these human-like names for example bank of america called their chat bot erica and you ask you say to them something is wrong this is not my ch i did not make this charge this the my payment was in process

Right, and sometimes you just wanna get things fixed and instead you feel like you're in a doom loop with the chat bot where you're saying something and they're saying the same thing back to you. We also really worry about AI being used to impersonate people. A lot of older adults in our country are getting very realistic texts, calls that are mimicking the voices of their loved ones.

Right, and sometimes you just wanna get things fixed and instead you feel like you're in a doom loop with the chat bot where you're saying something and they're saying the same thing back to you. We also really worry about AI being used to impersonate people. A lot of older adults in our country are getting very realistic texts, calls that are mimicking the voices of their loved ones.

And I think that that's a place where There's a lot we can do with technological progress to make life better, but we should not delude ourselves that it can also be used as a weapon and it can also be used as a tool by foreign nations that are seeking to do our people harm.

And I think that that's a place where There's a lot we can do with technological progress to make life better, but we should not delude ourselves that it can also be used as a weapon and it can also be used as a tool by foreign nations that are seeking to do our people harm.

Well, I guess my view is that I don't think any of us should be groveling to billionaires to save our country. We should believe that people control our country. And I think we should be worried that when there is a click of CEOs that seem to call the shots – and frankly, I do think that that's part of the problems that not only – that everyone is worried about –

Well, I guess my view is that I don't think any of us should be groveling to billionaires to save our country. We should believe that people control our country. And I think we should be worried that when there is a click of CEOs that seem to call the shots – and frankly, I do think that that's part of the problems that not only – that everyone is worried about –

when it comes to the massive mismatch in power. It's why I think so many of us are huge fans of Lena Khan and all the work she has done to really challenge that power. And I think that that is going to be something that we have to continue to do. We shouldn't be asking these individuals for permission. They are not our elected officials. Well, you could just tell them to fuck off.

when it comes to the massive mismatch in power. It's why I think so many of us are huge fans of Lena Khan and all the work she has done to really challenge that power. And I think that that is going to be something that we have to continue to do. We shouldn't be asking these individuals for permission. They are not our elected officials. Well, you could just tell them to fuck off.

Well, look, it's very clear that there are individuals who have an agenda and they're going to pursue that and it's going to take us to make sure that people are following the law and we're using our own voices and our own power. You're not giving me an inch on this. Well, look, I mean, do I like what he says about the CFPB?