Roy Jakobs
👤 PersonAppearances Over Time
Podcast Appearances
what we have shown and actually what is demonstrated that no appreciable harm was done by using those kind of products that we continue to deliver to the market. So actually the decision proved right from perspective that actually there was no patient risk or safety involved.
what we have shown and actually what is demonstrated that no appreciable harm was done by using those kind of products that we continue to deliver to the market. So actually the decision proved right from perspective that actually there was no patient risk or safety involved.
But we did have a product that actually did have degrading foam, and therefore actually we replaced it, which I think that was the ultimate decision to say, if we go into head recall and replace it. So it was a tough decision, a very challenging matter, but we did the right thing.
But we did have a product that actually did have degrading foam, and therefore actually we replaced it, which I think that was the ultimate decision to say, if we go into head recall and replace it. So it was a tough decision, a very challenging matter, but we did the right thing.
But we did have a product that actually did have degrading foam, and therefore actually we replaced it, which I think that was the ultimate decision to say, if we go into head recall and replace it. So it was a tough decision, a very challenging matter, but we did the right thing.
And that's actually something that we now also take as a learning into what is it that you do in these kind of cases, and you make that a learning organization from a patient safety and quality perspective. As I said, I put patient safety and quality at the executive table.
And that's actually something that we now also take as a learning into what is it that you do in these kind of cases, and you make that a learning organization from a patient safety and quality perspective. As I said, I put patient safety and quality at the executive table.
And that's actually something that we now also take as a learning into what is it that you do in these kind of cases, and you make that a learning organization from a patient safety and quality perspective. As I said, I put patient safety and quality at the executive table.
In the culture of impact with care, I've been very clear and for my day one, I've been very clear that patient safety and quality is my number one priority. And not only by words, but actually then also putting the right people and capabilities, because I believe it really starts with that. Building a process and system that actually really takes us always at heart.
In the culture of impact with care, I've been very clear and for my day one, I've been very clear that patient safety and quality is my number one priority. And not only by words, but actually then also putting the right people and capabilities, because I believe it really starts with that. Building a process and system that actually really takes us always at heart.
In the culture of impact with care, I've been very clear and for my day one, I've been very clear that patient safety and quality is my number one priority. And not only by words, but actually then also putting the right people and capabilities, because I believe it really starts with that. Building a process and system that actually really takes us always at heart.
And as you have seen as well, we made a lot of progress in the journey. We also concluded certain steps, but we still have more to do and more to learn. And I think it's as important to be open to that. And then you keep on this improvement journey across many fronts, including patient safety and quality.
And as you have seen as well, we made a lot of progress in the journey. We also concluded certain steps, but we still have more to do and more to learn. And I think it's as important to be open to that. And then you keep on this improvement journey across many fronts, including patient safety and quality.
And as you have seen as well, we made a lot of progress in the journey. We also concluded certain steps, but we still have more to do and more to learn. And I think it's as important to be open to that. And then you keep on this improvement journey across many fronts, including patient safety and quality.
Yes, because there's a distinct difference between we have delivered safe products to the market, but what the FDA acted on is the processes to deliver these products were not followed as per the standards that the FDA would like us to follow them. So that there were deviations found in the process that was kind of coming out of the engagement with the FDA.
Yes, because there's a distinct difference between we have delivered safe products to the market, but what the FDA acted on is the processes to deliver these products were not followed as per the standards that the FDA would like us to follow them. So that there were deviations found in the process that was kind of coming out of the engagement with the FDA.
Yes, because there's a distinct difference between we have delivered safe products to the market, but what the FDA acted on is the processes to deliver these products were not followed as per the standards that the FDA would like us to follow them. So that there were deviations found in the process that was kind of coming out of the engagement with the FDA.
We acknowledged, we said, we can do things better. and that is delivering with quality all the time, that is adhering to these processes, and that's what also a consent degree is governing. So a consent degree is governing, okay, how have you designed? Please look at your designs again, make sure that you deliver the best products and continue to do so.
We acknowledged, we said, we can do things better. and that is delivering with quality all the time, that is adhering to these processes, and that's what also a consent degree is governing. So a consent degree is governing, okay, how have you designed? Please look at your designs again, make sure that you deliver the best products and continue to do so.
We acknowledged, we said, we can do things better. and that is delivering with quality all the time, that is adhering to these processes, and that's what also a consent degree is governing. So a consent degree is governing, okay, how have you designed? Please look at your designs again, make sure that you deliver the best products and continue to do so.