Ryan Cohen

and they're making less money and they're spending a lot more, and their sellers, frankly, aren't happy.

and they're making less money and they're spending a lot more, and their sellers, frankly, aren't happy.

You talk to sellers, and in order for them to do business on eBay, they have to use all kinds of third-party tools outside of eBay because eBay's not even providing those tools.

You talk to sellers, and in order for them to do business on eBay, they have to use all kinds of third-party tools outside of eBay because eBay's not even providing those tools.

I mean, Amazon Seller Central,

I mean, Amazon Seller Central,

is is uh is like soup to nuts you could pretty much do everything in seller central whereas with ebay uh it's a pain and and they alienate their sellers i mean they had concierge programs for their top sellers and now it's like they take their sellers for granted and they're taking advantage of them so the sellers

is is uh is like soup to nuts you could pretty much do everything in seller central whereas with ebay uh it's a pain and and they alienate their sellers i mean they had concierge programs for their top sellers and now it's like they take their sellers for granted and they're taking advantage of them so the sellers

In a marketplace model like eBay, the sellers are the customer.

In a marketplace model like eBay, the sellers are the customer.

You make your sellers happy, you give them the tools, they bring more.

You make your sellers happy, you give them the tools, they bring more.

inventory online and you end up ultimately doing more sales and they're not working with their sellers to make them happy so it's not that complicated you talk to the sellers on the phone you talk to the top sellers you ask them what are the pain points and you get the engineering team on the phone with the sellers and you start basically banging them out but you know i guess uh

inventory online and you end up ultimately doing more sales and they're not working with their sellers to make them happy so it's not that complicated you talk to the sellers on the phone you talk to the top sellers you ask them what are the pain points and you get the engineering team on the phone with the sellers and you start basically banging them out but you know i guess uh

Well, I mean, they're never going to admit it.

Well, I mean, they're never going to admit it.

But I would, I would bet everything that they're working with multiple outside consultants, and for a different for a lot of different reasons.

But I would, I would bet everything that they're working with multiple outside consultants, and for a different for a lot of different reasons.

And they're not making their sellers happy.

And they're not making their sellers happy.