The Peterman Pod
MSL Eng Director: Promo Hacking, Industry Shifts, Regrets | John Myles White
I mean, one of the worst things I ever saw was a team that I managed to squeeze, and one of the things they told me was they're like, hey, you know, we have to do this thing because we made a goal.
The Peterman Pod
MSL Eng Director: Promo Hacking, Industry Shifts, Regrets | John Myles White
And I was like, okay, but what are you going to do in the next half?
The Peterman Pod
MSL Eng Director: Promo Hacking, Industry Shifts, Regrets | John Myles White
So they're like, oh, definitely, July 2nd, we're going to delete this code.
The Peterman Pod
MSL Eng Director: Promo Hacking, Industry Shifts, Regrets | John Myles White
And I was like, wait, then why are we shipping it?
The Peterman Pod
MSL Eng Director: Promo Hacking, Industry Shifts, Regrets | John Myles White
Well, because we can't miss our goals.
The Peterman Pod
MSL Eng Director: Promo Hacking, Industry Shifts, Regrets | John Myles White
And I was like, I feel like our goals should not be written in a way where shipping a thing we intend to delete literally a day later is a success.
The Peterman Pod
MSL Eng Director: Promo Hacking, Industry Shifts, Regrets | John Myles White
And they're like, yeah, that's fair.
The Peterman Pod
MSL Eng Director: Promo Hacking, Industry Shifts, Regrets | John Myles White
And I was like, what do you mean fair?
The Peterman Pod
MSL Eng Director: Promo Hacking, Industry Shifts, Regrets | John Myles White
Come on, man, don't do this.
The Peterman Pod
MSL Eng Director: Promo Hacking, Industry Shifts, Regrets | John Myles White
And eventually I convinced them not to do it.
The Peterman Pod
MSL Eng Director: Promo Hacking, Industry Shifts, Regrets | John Myles White
I was like, I'm the manager.
The Peterman Pod
MSL Eng Director: Promo Hacking, Industry Shifts, Regrets | John Myles White
I can decide the ratings.
The Peterman Pod
MSL Eng Director: Promo Hacking, Industry Shifts, Regrets | John Myles White
We don't have to just do this.
The Peterman Pod
MSL Eng Director: Promo Hacking, Industry Shifts, Regrets | John Myles White
But people really firmly believe this.
The Peterman Pod
MSL Eng Director: Promo Hacking, Industry Shifts, Regrets | John Myles White
And I think the statistics thing, the problem is like,
The Peterman Pod
MSL Eng Director: Promo Hacking, Industry Shifts, Regrets | John Myles White
A lack of understanding of statistics bleeds into other weird pathologies of how people are evaluated.
The Peterman Pod
MSL Eng Director: Promo Hacking, Industry Shifts, Regrets | John Myles White
And the two together become like extra dangerous.
The Peterman Pod
MSL Eng Director: Promo Hacking, Industry Shifts, Regrets | John Myles White
Oh, yeah.
The Peterman Pod
MSL Eng Director: Promo Hacking, Industry Shifts, Regrets | John Myles White
People ask me this so much over the years, especially as I became like a more senior manager and then a director.
The Peterman Pod
MSL Eng Director: Promo Hacking, Industry Shifts, Regrets | John Myles White
But I like, you know, have a keen answer because I've been asked this a million times.