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Sam Jacobs

๐Ÿ‘ค Speaker
659 total appearances

Appearances Over Time

Podcast Appearances

SaaS Interviews with CEOs, Startups, Founders
How Pavilion Hit $10m in Revenue While Balancing Investor and Customer Demands with CEO Sam Jacobs

Well, a year ago, a year plus ago, as we were facing what,

SaaS Interviews with CEOs, Startups, Founders
How Pavilion Hit $10m in Revenue While Balancing Investor and Customer Demands with CEO Sam Jacobs

became 2023, which is a really difficult year for tech, I went to the board and I said, well, what do you think the business is worth?

SaaS Interviews with CEOs, Startups, Founders
How Pavilion Hit $10m in Revenue While Balancing Investor and Customer Demands with CEO Sam Jacobs

And they said, well, if you get to profitability at this growth rate, it's worth this, which was effectively like two to three times revenue, which isn't a great outcome.

SaaS Interviews with CEOs, Startups, Founders
How Pavilion Hit $10m in Revenue While Balancing Investor and Customer Demands with CEO Sam Jacobs

They would have lost money on that deal if I tried to sell the business.

SaaS Interviews with CEOs, Startups, Founders
How Pavilion Hit $10m in Revenue While Balancing Investor and Customer Demands with CEO Sam Jacobs

One of the other lessons, by the way, is if you're asking your board what the company is worth, it's probably not worth very much.

SaaS Interviews with CEOs, Startups, Founders
How Pavilion Hit $10m in Revenue While Balancing Investor and Customer Demands with CEO Sam Jacobs

And if you want to sell the company, it's probably not worth very much

SaaS Interviews with CEOs, Startups, Founders
How Pavilion Hit $10m in Revenue While Balancing Investor and Customer Demands with CEO Sam Jacobs

Companies get bought, not sold.

SaaS Interviews with CEOs, Startups, Founders
How Pavilion Hit $10m in Revenue While Balancing Investor and Customer Demands with CEO Sam Jacobs

So I said, well, what if the business has this growth rate but is unprofitable?

SaaS Interviews with CEOs, Startups, Founders
How Pavilion Hit $10m in Revenue While Balancing Investor and Customer Demands with CEO Sam Jacobs

And they said, well, then it's worth zero.

SaaS Interviews with CEOs, Startups, Founders
How Pavilion Hit $10m in Revenue While Balancing Investor and Customer Demands with CEO Sam Jacobs

Then it's worth zero.

SaaS Interviews with CEOs, Startups, Founders
How Pavilion Hit $10m in Revenue While Balancing Investor and Customer Demands with CEO Sam Jacobs

That's a pretty tough message to hear.

SaaS Interviews with CEOs, Startups, Founders
How Pavilion Hit $10m in Revenue While Balancing Investor and Customer Demands with CEO Sam Jacobs

We had 10,000 members all over the world.

SaaS Interviews with CEOs, Startups, Founders
How Pavilion Hit $10m in Revenue While Balancing Investor and Customer Demands with CEO Sam Jacobs

We have chapters all over the world.

SaaS Interviews with CEOs, Startups, Founders
How Pavilion Hit $10m in Revenue While Balancing Investor and Customer Demands with CEO Sam Jacobs

We help a lot of people do a lot of great things in their lives.

SaaS Interviews with CEOs, Startups, Founders
How Pavilion Hit $10m in Revenue While Balancing Investor and Customer Demands with CEO Sam Jacobs

For me to process that idea that the business could potentially be a zero over the course of last year was really, really difficult.

SaaS Interviews with CEOs, Startups, Founders
How Pavilion Hit $10m in Revenue While Balancing Investor and Customer Demands with CEO Sam Jacobs

So we had to take action.

SaaS Interviews with CEOs, Startups, Founders
How Pavilion Hit $10m in Revenue While Balancing Investor and Customer Demands with CEO Sam Jacobs

At the same time, over the last couple of years, we're not the only ones, right?

SaaS Interviews with CEOs, Startups, Founders
How Pavilion Hit $10m in Revenue While Balancing Investor and Customer Demands with CEO Sam Jacobs

So we've moved from this world of growth at any cost, growth rates, this is across a data set of a couple thousand, both private and public companies.

SaaS Interviews with CEOs, Startups, Founders
How Pavilion Hit $10m in Revenue While Balancing Investor and Customer Demands with CEO Sam Jacobs

This is taken from Winning by Design, one of our big partners.

SaaS Interviews with CEOs, Startups, Founders
How Pavilion Hit $10m in Revenue While Balancing Investor and Customer Demands with CEO Sam Jacobs

But we know that growth rates have declined while client acquisition cost as a percent of revenue has also increased.