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Sasan Goodarzi

๐Ÿ‘ค Speaker
405 total appearances

Appearances Over Time

Podcast Appearances

Decoder with Nilay Patel
Intuit asked us to delete part of this Decoder episode

Like just last week, we had an all day, which we have it four times a year, all day session focused on people and succession planning. Those are decisions, right? Who's potential successor for key roles. And a principle that we have is teams can propose who the successors are, but if it's a direct report, to the CEO one day, I decide if they're actual schedules. So those are decisions.

Decoder with Nilay Patel
Intuit asked us to delete part of this Decoder episode

So every mechanism is set up for an output and a set of decisions. And we're generally pretty clear, are those decisions I get to make? Are there decisions the team gets to make? But net net, we try to push as many decisions as we can into the org because most decisions are, they're two-way doors. You can always reverse them, but that's the structure and framework that we use.

Decoder with Nilay Patel
Intuit asked us to delete part of this Decoder episode

So every mechanism is set up for an output and a set of decisions. And we're generally pretty clear, are those decisions I get to make? Are there decisions the team gets to make? But net net, we try to push as many decisions as we can into the org because most decisions are, they're two-way doors. You can always reverse them, but that's the structure and framework that we use.

Decoder with Nilay Patel
Intuit asked us to delete part of this Decoder episode

So every mechanism is set up for an output and a set of decisions. And we're generally pretty clear, are those decisions I get to make? Are there decisions the team gets to make? But net net, we try to push as many decisions as we can into the org because most decisions are, they're two-way doors. You can always reverse them, but that's the structure and framework that we use.

Decoder with Nilay Patel
Intuit asked us to delete part of this Decoder episode

It's our Intuit operating system.

Decoder with Nilay Patel
Intuit asked us to delete part of this Decoder episode

It's our Intuit operating system.

Decoder with Nilay Patel
Intuit asked us to delete part of this Decoder episode

It's our Intuit operating system.

Decoder with Nilay Patel
Intuit asked us to delete part of this Decoder episode

There was a very small cohort of customers that were using Mint. We decided that in order truly to have a platform that we can serve millions of customers that we would port most, not all, of the capabilities in the Credit Karma. And so we... I can't remember the exact percentage, but I think 30 to 40% of the Mint customers are now on Credit Karma. By the way, happier than before.

Decoder with Nilay Patel
Intuit asked us to delete part of this Decoder episode

There was a very small cohort of customers that were using Mint. We decided that in order truly to have a platform that we can serve millions of customers that we would port most, not all, of the capabilities in the Credit Karma. And so we... I can't remember the exact percentage, but I think 30 to 40% of the Mint customers are now on Credit Karma. By the way, happier than before.

Decoder with Nilay Patel
Intuit asked us to delete part of this Decoder episode

There was a very small cohort of customers that were using Mint. We decided that in order truly to have a platform that we can serve millions of customers that we would port most, not all, of the capabilities in the Credit Karma. And so we... I can't remember the exact percentage, but I think 30 to 40% of the Mint customers are now on Credit Karma. By the way, happier than before.

Decoder with Nilay Patel
Intuit asked us to delete part of this Decoder episode

And I think there's 20% of customers that we can't serve today with Credit Karma. But we're okay with that because there's a very small cohort of customers that we could serve on Mint. And we ultimately made the decision to be one platform. So by the way, if there's anything we can do to help you, send me an email. My email address is available on our website.

Decoder with Nilay Patel
Intuit asked us to delete part of this Decoder episode

And I think there's 20% of customers that we can't serve today with Credit Karma. But we're okay with that because there's a very small cohort of customers that we could serve on Mint. And we ultimately made the decision to be one platform. So by the way, if there's anything we can do to help you, send me an email. My email address is available on our website.

Decoder with Nilay Patel
Intuit asked us to delete part of this Decoder episode

And I think there's 20% of customers that we can't serve today with Credit Karma. But we're okay with that because there's a very small cohort of customers that we could serve on Mint. And we ultimately made the decision to be one platform. So by the way, if there's anything we can do to help you, send me an email. My email address is available on our website.

Decoder with Nilay Patel
Intuit asked us to delete part of this Decoder episode

Anything I can do to help you, we will. But we can't replace Mint exactly the way it was.

Decoder with Nilay Patel
Intuit asked us to delete part of this Decoder episode

Anything I can do to help you, we will. But we can't replace Mint exactly the way it was.

Decoder with Nilay Patel
Intuit asked us to delete part of this Decoder episode

Anything I can do to help you, we will. But we can't replace Mint exactly the way it was.

Decoder with Nilay Patel
Intuit asked us to delete part of this Decoder episode

We're about 17,000 strong and growing.

Decoder with Nilay Patel
Intuit asked us to delete part of this Decoder episode

We're about 17,000 strong and growing.

Decoder with Nilay Patel
Intuit asked us to delete part of this Decoder episode

We're about 17,000 strong and growing.

Decoder with Nilay Patel
Intuit asked us to delete part of this Decoder episode

First of all, when I look back at the last five years, there are big decisions that I've made, and then there are really, really tough decisions that we've made, that I've made. And this is one of them, because at the end of the day, everyone we have in the company, we believe, is very talented. And when you make a decision like this, you're impacting people's lives. And so one...