Scott D. Anthony

In a previous generation,

Microsoft would have missed cloud.

It would have missed artificial intelligence.

Meta would have missed messaging, would have missed Instagram.

In this world, they see it.

They respond to it.

They can seize those opportunities.

That is a huge shift.

And you've hit on a couple really important things.

One, when you're dealing with a world where disruption is ever present, that's another big shift.

In 2000, disruption was a niche phenomenon.

Now it's pervasive.

Alex Partners had a report earlier this year where two-thirds of leaders said that they had experienced disruption within the last year.

So everybody is facing it to some degree.

When you have that kind of world,

recognizing that the essence of the organization might not be what you think it is.

You're not a retail company, but you're a software company that provides retail services.

Or an organization that I consulted with back when I lived in Singapore, DBS Bank, it's not a bank, it's a technology company that happens to provide banking services.

That's a really important thing.

And then second, this idea that you really do have to change in order to survive.