Scott Galloway
👤 SpeakerAppearances Over Time
Podcast Appearances
The message is clear.
Improving the experience for franchisees is key to improving the business overall.
Scott, fast food franchises are struggling right now.
Plenty of bankruptcies, Burger King operators filing chapter 11, Popeyes operators, Carl's Jr.
There was a Domino's franchisee, which also just went bankrupt this year.
And apparently there are concerns about the franchise model.
Apparently it doesn't really work anymore.
That is at least what these franchise operators are saying or complaining about to the larger corporations.
When you look at all of these fast food closures, do you do you think it's that or do you think it might be something else?
I think that makes a lot of sense.
And I think the comparison to the newspapers is a great one because it's easier to, if your business is declining and if your competitors are going bankrupt and then you're struggling as well, it's an easier pill to swallow.
to say that there's something that you need to do organizationally or management-wise to sort of restructure your business.
Or maybe we need to start changing the way that we present our menu.
Maybe we need to upscale our locations.
Those are easier problems.
But it's a different thing to say that our entire industry is structurally undergoing a shift, which is going to eat away at our bottom line.
And that is exactly what happened with the newspapers.
And it does seem like a similar thing is happening here.
Like a lot of people are saying, oh, it's inflation.
Oh, it's the fact that prices are going up.