Scott Kirby

We are finding that our consumer has an insatiable appetite for premium experiences.

And everything that we have introduced seems to just be truly inhaled by the consumer.

I think there are other parts of the globe that maybe are a little more concerned about demand, but really strong in the U.S.

and mostly strong around the globe.

And people have the view that hope that this gets resolved at some point and that we're back on track to what was looking to be a really good year to start the year.

And everything we have introduced seems to just be truly inhaled by the consumer.

Time will tell.

It depends on what's happening with the economy, what happens with oil prices.

But I feel pretty good about where we are right now.

We laid out a path to getting to 100% fuel recovery.

It certainly looks like we're still pretty much solidly on that path.

Well, you know, we've spent a decade at United trying to build what we call a brand loyal airline to get customers, but really all customers, to choose to fly United, to get out of the commodity cycle of the business.

And 2025 is a great year for that.

Despite all the headwinds, United Airlines was the only airline to grow EPS last year.

We've started with a really strong booking environment.

in 2025 it really is the culmination of this brand loyal strategy and yes that's over indexes to the premium those are the customers that fly the most and have the most loyalty and that part of the business has done the best but you know we've seen pretty significant strength in the in the back of the airplane as well we had seven percent growth in basic economy last year and we've been investing there you know i think one of the cool things we recently announced is we're the only airline in the country that has ovens in coach

And so we're going to be serving hot meals in coach for customers that pre-order, give the customers the ability to pre-order hot meals.

And that applies obviously to the entire cabin and is not just focused on premium.

Premium has over-indexed, but really we're seeing strength across the board.

But while we index higher end kind of across the board, even in main cabin, so we're not a perfect indicator of the economy.