Scott Kirby
๐ค SpeakerAppearances Over Time
Podcast Appearances
Well, our people are the best in the world and they deserve industry leading contracts.
Every time we sign a new contract with one of our union groups, they expect and deserve and will be paid at the top of the industry.
So that's built into our forecast.
That's built into everything that we're doing.
One of the great things that we're doing, though, at United is I think we're the best in the world at managing our real core costs and being more efficient at the airline.
We've invested heavily in
in technology to helps us run the airline better.
But like you look at the third quarter, you know, there are a number of airlines that have talked about missing their, their cost guidance because of storms and there were storms in the quarter, but we've invested so heavily in our recovery tools that we had, you
best in the industry, cost performance.
And we're driving our costs lower, not by taking things away from the customer, but by actually investing in technology that lets us run a better operation for customers and is lower cost at the same time.
And that also helps fund investments for the customer.
We're spending over a billion dollars a year in incremental investments for the customer, but also importantly, investments in our people and having them have the best pay and the best contracts in the world.
Well, uncertainty really is, I think, what drives the economy in one direction or another.
And there was a lot of uncertainty to start the year.
As we kind of got into the third quarter and some of the macro issues, the reconciliation bill passed,
Geopolitical situation improved.
Tariffs settled into having some confidence what they were going to be.
We saw that improve.
Now, we do now have new issues.
Things pop up all the time.