Shaan Puri

Like, how could I possibly do that?

Well, I guess I'd need boys over here.

I need a call dispatcher.

I need to prioritize the most recent call, not the oldest call, and deliver this eight-hour service.

And then the second thing he says is, look, these ACs, they break.

They're running them all the time.

Here's the deal.

We will fix all the ACs, no extra charge.

Like, if it breaks, we fix it, and we fix it fast, and nobody else is going to offer you this.

And because of these two things, speed and service, he dominates the Caribbean market.

He takes over Jamaica.

He builds a powerhouse.

And so out of this, that's his first kind of fortune that he makes.

How much did it make?

I don't know his net worth at this time, but it's enough where he could go to Montego Bay and buy a rundown hotel that everybody else ignored.

And so 1981, he buys this resort called Bay Rock.

And at the time, people think he's crazy because tourism is not that popular in Jamaica at the time.

Crime was super high.

This hotel was run down, had a bad rep.

And so he was buying kind of like a rundown distressed asset.