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Shane Parrish

πŸ‘€ Speaker
16897 total appearances

Appearances Over Time

Podcast Appearances

The Knowledge Project
Mary Kay Ash: The Greatest Saleswoman In History [Outliers]

And the company started to take notice.

The Knowledge Project
Mary Kay Ash: The Greatest Saleswoman In History [Outliers]

Stanley Home Products wanted to expand into Dallas.

The Knowledge Project
Mary Kay Ash: The Greatest Saleswoman In History [Outliers]

The market was underdeveloped and full of potential.

The Knowledge Project
Mary Kay Ash: The Greatest Saleswoman In History [Outliers]

So they promoted her to manager and told her to move.

The Knowledge Project
Mary Kay Ash: The Greatest Saleswoman In History [Outliers]

But there was one problem with this.

The Knowledge Project
Mary Kay Ash: The Greatest Saleswoman In History [Outliers]

Stanley refused to continue paying her commissions on sales from the 150 women she'd recruited in Houston.

The Knowledge Project
Mary Kay Ash: The Greatest Saleswoman In History [Outliers]

Talk about a penny-wise, pound-foolish decision.

The Knowledge Project
Mary Kay Ash: The Greatest Saleswoman In History [Outliers]

She'd spent years recruiting and training these women and now because the company was transferring her to Dallas and giving her more responsibility and more authority, they wanted to cut her off from all those override commissions.

The Knowledge Project
Mary Kay Ash: The Greatest Saleswoman In History [Outliers]

She'd have to start over from scratch while someone else inherited her entire Houston network and collected commissions on the relationships she'd spent years building.

The Knowledge Project
Mary Kay Ash: The Greatest Saleswoman In History [Outliers]

So Mary Kay protested, of course.

The Knowledge Project
Mary Kay Ash: The Greatest Saleswoman In History [Outliers]

Moving cities shouldn't mean abandoning everything you created.

The Knowledge Project
Mary Kay Ash: The Greatest Saleswoman In History [Outliers]

But Stanley's policy was clear.

The Knowledge Project
Mary Kay Ash: The Greatest Saleswoman In History [Outliers]

Commissions were tied to geography.

The Knowledge Project
Mary Kay Ash: The Greatest Saleswoman In History [Outliers]

If you left the territory, you left the commissions.

The Knowledge Project
Mary Kay Ash: The Greatest Saleswoman In History [Outliers]

So she was faced with an impossible choice.

The Knowledge Project
Mary Kay Ash: The Greatest Saleswoman In History [Outliers]

Refuse the promotion, stay in Houston, or accept the promotion and abandon her income stream.

The Knowledge Project
Mary Kay Ash: The Greatest Saleswoman In History [Outliers]

Frustrated, but seeing no other option, she moved to Dallas and started from scratch.

The Knowledge Project
Mary Kay Ash: The Greatest Saleswoman In History [Outliers]

The experience left her bitter.

The Knowledge Project
Mary Kay Ash: The Greatest Saleswoman In History [Outliers]

And years later, when she designed her own company's compensation structure, she eliminated geographic restrictions entirely.

The Knowledge Project
Mary Kay Ash: The Greatest Saleswoman In History [Outliers]

Consultants could move anywhere and keep their teams because Mary Kay remembered what it felt like to lose everything just for changing cities.