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Shane Parrish

πŸ‘€ Speaker
17016 total appearances
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Appearances Over Time

Podcast Appearances

The Knowledge Project
Mary Kay Ash: The Greatest Saleswoman In History [Outliers]

There was no mandatory quotas.

The Knowledge Project
Mary Kay Ash: The Greatest Saleswoman In History [Outliers]

There was no manager demanding you attend meetings at specific times.

The Knowledge Project
Mary Kay Ash: The Greatest Saleswoman In History [Outliers]

You could scale your effort up and down as your life evolved.

The Knowledge Project
Mary Kay Ash: The Greatest Saleswoman In History [Outliers]

If your child was sick, you stayed home.

The Knowledge Project
Mary Kay Ash: The Greatest Saleswoman In History [Outliers]

If your daughter had to resettle, you went.

The Knowledge Project
Mary Kay Ash: The Greatest Saleswoman In History [Outliers]

If you need to take the summer off, you could.

The Knowledge Project
Mary Kay Ash: The Greatest Saleswoman In History [Outliers]

This was decades before anyone else ever used the phrase work-life balance.

The Knowledge Project
Mary Kay Ash: The Greatest Saleswoman In History [Outliers]

And Mary Kay built it into her structure because she knew from personal experience what happened when women didn't have it.

The Knowledge Project
Mary Kay Ash: The Greatest Saleswoman In History [Outliers]

you

The Knowledge Project
Mary Kay Ash: The Greatest Saleswoman In History [Outliers]

Problem four, her ideas had been dismissed because male bosses said she was thinking like a woman.

The Knowledge Project
Mary Kay Ash: The Greatest Saleswoman In History [Outliers]

What they meant was she was emotional and not strategic, relationship-focused and not numbers-focused.

The Knowledge Project
Mary Kay Ash: The Greatest Saleswoman In History [Outliers]

So her solution to this was she made thinking like a woman basically a job requirement.

The Knowledge Project
Mary Kay Ash: The Greatest Saleswoman In History [Outliers]

The very qualities corporations devalued became her competitive advantage.

The Knowledge Project
Mary Kay Ash: The Greatest Saleswoman In History [Outliers]

Empathy, intuition, and relationship skills.

The Knowledge Project
Mary Kay Ash: The Greatest Saleswoman In History [Outliers]

The ability to make someone feel heard and valued was more important than making a hard sell.

The Knowledge Project
Mary Kay Ash: The Greatest Saleswoman In History [Outliers]

In traditional corporations, these were soft skills.

The Knowledge Project
Mary Kay Ash: The Greatest Saleswoman In History [Outliers]

They were kind of nice to have, but not essential.

The Knowledge Project
Mary Kay Ash: The Greatest Saleswoman In History [Outliers]

And at Mary Kay, they were the essential skills.

The Knowledge Project
Mary Kay Ash: The Greatest Saleswoman In History [Outliers]

Everything else was secondary.

The Knowledge Project
Mary Kay Ash: The Greatest Saleswoman In History [Outliers]

Problem five, despite exceptional performance, she'd never received real recognition.