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Shane Parrish

πŸ‘€ Speaker
17016 total appearances
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Appearances Over Time

Podcast Appearances

The Knowledge Project
Mary Kay Ash: The Greatest Saleswoman In History [Outliers]

Richard built the operational machinery.

The Knowledge Project
Mary Kay Ash: The Greatest Saleswoman In History [Outliers]

He implemented computer systems to track sales and commissions, cutting edge technology in the 1970s.

The Knowledge Project
Mary Kay Ash: The Greatest Saleswoman In History [Outliers]

He established distribution networks.

The Knowledge Project
Mary Kay Ash: The Greatest Saleswoman In History [Outliers]

He professionalized accounting and legal operations.

The Knowledge Project
Mary Kay Ash: The Greatest Saleswoman In History [Outliers]

And the company went public in 1968, trading on the American Stock Exchange.

The Knowledge Project
Mary Kay Ash: The Greatest Saleswoman In History [Outliers]

This provided capital for expansion, but also created tensions.

The Knowledge Project
Mary Kay Ash: The Greatest Saleswoman In History [Outliers]

Wall Street wanted predictable quarterly earnings growth, and Mary Kay wanted to invest heavily in recognition and consultant support.

The Knowledge Project
Mary Kay Ash: The Greatest Saleswoman In History [Outliers]

Wall Street saw pink Cadillacs and elaborate conventions as wasteful extravagances, and Mary Kay saw them as essential to the culture.

The Knowledge Project
Mary Kay Ash: The Greatest Saleswoman In History [Outliers]

And these tensions came to a head in the early 1980s.

The Knowledge Project
Mary Kay Ash: The Greatest Saleswoman In History [Outliers]

Wall Street analysts pressured Mary Kay to cut costs, particularly spending on recognition and conventions.

The Knowledge Project
Mary Kay Ash: The Greatest Saleswoman In History [Outliers]

They couldn't understand why the company was spending millions on award ceremonies when that money could go to shareholders.

The Knowledge Project
Mary Kay Ash: The Greatest Saleswoman In History [Outliers]

In response, Mary Kay took the company private again in 1985.

The Knowledge Project
Mary Kay Ash: The Greatest Saleswoman In History [Outliers]

In one of the largest leveraged buyouts by a woman-led company at the time, she and Richard borrowed to buy out all public shareholders in the price $315 million.

The Knowledge Project
Mary Kay Ash: The Greatest Saleswoman In History [Outliers]

She refused to compromise on culture and the recognition system wasn't nice to have.

The Knowledge Project
Mary Kay Ash: The Greatest Saleswoman In History [Outliers]

It was the foundation of everything.

The Knowledge Project
Mary Kay Ash: The Greatest Saleswoman In History [Outliers]

Taking the company private meant they could operate according to their values rather than earnings reports.

The Knowledge Project
Mary Kay Ash: The Greatest Saleswoman In History [Outliers]

By the 80s, Mary Kay Cosmetics had become the largest direct sales cosmetics company in America, with over 200,000 independent consultants.

The Knowledge Project
Mary Kay Ash: The Greatest Saleswoman In History [Outliers]

But their impact extended far beyond cosmetic sales.

The Knowledge Project
Mary Kay Ash: The Greatest Saleswoman In History [Outliers]

Mary Kay had created an economic engine that gave hundreds of thousands of women income and complete flexibility.

The Knowledge Project
Mary Kay Ash: The Greatest Saleswoman In History [Outliers]

Single mothers could support their families.