Sitoyo Lopokoiyit

So what we did, we built an agent network.

And this is a simple mom-and-pop shop.

Every single... And we mapped it to Coca-Cola, that in every little village there's a Coca-Cola shop.

So in every little place, we put M-Pesa agent outlets.

And that meant when you received the money on SMS, you would actually go to...

an agent, and cash it out.

And that builds trust on M-Pesa.

And that's how today we have over 700,000 agents, and we employ directly 1.5 million people in our agent network.

I think...

First, we started with a send money home proposition, and then looking at insights, ideas, intensely looking at what customers are doing, and we moved to a payment proposition for utilities, water, electricity.

Now we've moved into savings, lending, credit,

wealth management, international money transfers.

Today, we connect.

You can send money from over 200 countries into Kenya.

I can send money, I can bet in this whole audience, I can send money to your bank account directly.

It's over three billion bank accounts we can send to, or to any mobile money platform, and we are connecting families across.

In terms of, let's just say, international money transfer, we've dropped that down from highs of 10 to 15 percent to, right now, we're at SDG level, which is about 3 percent from that.

And then we moved into the more, you know, the growth area, which is impacting the economy.

down from governments to the stock exchange, multinationals, Coca-Cola, all these guys run on M-Pesa.

And then we've digitized SMEs and micro-SMEs.