Steph (caller)

So they've been hired to do this job.

They understand the scope.

They got to do it.

So there's like this younger guy and this older guy and the older guy kind of seems like he's in charge, but it's not super clear.

And my husband and I clocked that his fingers are super dirty.

Like it looks like he's been working on his truck in some capacity, black and greasy.

So they start to unload and I'm like, do you guys have enough help to like get this done?

They're like, oh, someone else is coming to help us.

There's a third guy who's coming.

He shows up, I guess, mid-afternoon.

They're going at it, but there's no process here.

There's like no one set to do certain jobs, no game plan at all.

It's like they've never moved anyone ever before.

Like they're randomly doing a couple of boxes, half unpacking something.

Nothing's going into the proper room.

No furniture rebuilding is being done.

So like, where are you going to put all the items that you're unpacking without the furniture in place?

So my husband says to the older guy, like, hey, maybe could you start building the bed?

We need a place to sleep tonight.

And he's like, OK, yeah, has a really hard time with it.