Stephen Dubner

Thank you.

Thank you.

Thank you.

Thank you.

Thank you.

Thank you.

Richard Thaler likes to talk about what he calls the curse of knowledge, this idea that when you're the firm making some interface or product or service for you consumers, you know how everything works and it doesn't seem that complicated. Whereas if you're coming at it from the outside, it's a different picture. How much credit do you give that theory?

Richard Thaler likes to talk about what he calls the curse of knowledge, this idea that when you're the firm making some interface or product or service for you consumers, you know how everything works and it doesn't seem that complicated. Whereas if you're coming at it from the outside, it's a different picture. How much credit do you give that theory?

Richard Thaler likes to talk about what he calls the curse of knowledge, this idea that when you're the firm making some interface or product or service for you consumers, you know how everything works and it doesn't seem that complicated. Whereas if you're coming at it from the outside, it's a different picture. How much credit do you give that theory?

So one more thing, Neil, do you think that maybe sludge has peaked?

So one more thing, Neil, do you think that maybe sludge has peaked?

So one more thing, Neil, do you think that maybe sludge has peaked?

Okay, we will not lessen our resolve either. Next week, in part two of this sludge series, we look for solutions. I'd like to thank our guests today, Richard Thaler, Ben Handel, and Neil Mahoney. Although, between you and me, that's not how we say Mahoney's name around here.

Okay, we will not lessen our resolve either. Next week, in part two of this sludge series, we look for solutions. I'd like to thank our guests today, Richard Thaler, Ben Handel, and Neil Mahoney. Although, between you and me, that's not how we say Mahoney's name around here.

Okay, we will not lessen our resolve either. Next week, in part two of this sludge series, we look for solutions. I'd like to thank our guests today, Richard Thaler, Ben Handel, and Neil Mahoney. Although, between you and me, that's not how we say Mahoney's name around here.

When we were preparing to interview him, we kept misspelling his last name in our internal emails, so we came up with a mnemonic device to remember. M-A, as in Massachusetts, where Mahoney grew up, and then H-O-N-E-Y, Honey. And that's why Neil Mahoney is known around here as Massachusetts Honey Boy. I hope he doesn't mind. You don't even want to know what we call Richard Thaler.

When we were preparing to interview him, we kept misspelling his last name in our internal emails, so we came up with a mnemonic device to remember. M-A, as in Massachusetts, where Mahoney grew up, and then H-O-N-E-Y, Honey. And that's why Neil Mahoney is known around here as Massachusetts Honey Boy. I hope he doesn't mind. You don't even want to know what we call Richard Thaler.