Steve Benson

speaker
874 appearances 4 recordings 1 series first heard Mar 2020 last heard Dec 2023

Steve Benson’s voice in public audio — every appearance, attributed to the second.

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Probably 50, just over 50.
We have a team in the Philippines, and I would recommend any company do this.
I think there's so much value to having a team of people really just care for your customers and be there for your customers.
Written support could be IM support, could be phone support.
But just having an overseas team that is just 24-7, 360,
three, no Christmas or New Year's, I guess, but almost all the time being available to your customers is really valuable.
And we treat them as employees.
They're not contractors, I would say.
Yeah.
And then there are a handful of other contractors.
If you need someone specialized for something, some engineering skill that you don't have in-house, but you just need for a little while, that's a great place to contract.
Things like SEO or SEM skills, some different marketing things that are very specialized, but not a full-time employee, that's a great place.
Okay.
Yeah.
So I strongly recommend that SaaS businesses that have revenue look to debt before equity.
Even if you're in between rounds and you can just push off that next round five months, it really can really help with you.
Can you back that up?
Sure.
I think I've done about $6 million in debt over the years on and off and moving it around.
Right now, I have about 2.25 with you guys at FounderPath, as you know.
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