Steve Ceruti
π€ SpeakerAppearances Over Time
Podcast Appearances
This is the case because enough patients will accidentally mistype their phone number by a digit. And then you're sharing confidential patient info with somebody who isn't the patient. A big violation.
This is the case because enough patients will accidentally mistype their phone number by a digit. And then you're sharing confidential patient info with somebody who isn't the patient. A big violation.
This is the case because enough patients will accidentally mistype their phone number by a digit. And then you're sharing confidential patient info with somebody who isn't the patient. A big violation.
You know? Like, will this freak this dude out if I say it this way? But then again, it's not even an age thing.
You know? Like, will this freak this dude out if I say it this way? But then again, it's not even an age thing.
You know? Like, will this freak this dude out if I say it this way? But then again, it's not even an age thing.
There's dudes out there that don't care, right? Like, whatever. We going out tonight? Most people also don't have personalized voicemail greetings, so you can't be confident you're leaving a message with the right person. This is why most doctors, when calling you, will have you verify your date of birth before sharing any info. I handle this by just being as vague as possible. See?
There's dudes out there that don't care, right? Like, whatever. We going out tonight? Most people also don't have personalized voicemail greetings, so you can't be confident you're leaving a message with the right person. This is why most doctors, when calling you, will have you verify your date of birth before sharing any info. I handle this by just being as vague as possible. See?
There's dudes out there that don't care, right? Like, whatever. We going out tonight? Most people also don't have personalized voicemail greetings, so you can't be confident you're leaving a message with the right person. This is why most doctors, when calling you, will have you verify your date of birth before sharing any info. I handle this by just being as vague as possible. See?
Maybe it's back to the vague thing. I don't know, man. Don't love that. Hey, just... Well, he gives an example. Hey, just call about your labs you had drawn this week. Everything looks great. See, if you'd said everything looks great. That's the golden ticket right there.
Maybe it's back to the vague thing. I don't know, man. Don't love that. Hey, just... Well, he gives an example. Hey, just call about your labs you had drawn this week. Everything looks great. See, if you'd said everything looks great. That's the golden ticket right there.
Maybe it's back to the vague thing. I don't know, man. Don't love that. Hey, just... Well, he gives an example. Hey, just call about your labs you had drawn this week. Everything looks great. See, if you'd said everything looks great. That's the golden ticket right there.
If there's something concerning, I'll just recommend they call back the next day with times that work to talk and build that call into my schedule. Last point, most assistants are not allowed to give interpretations of lab results because they don't know what they mean or their significance.
If there's something concerning, I'll just recommend they call back the next day with times that work to talk and build that call into my schedule. Last point, most assistants are not allowed to give interpretations of lab results because they don't know what they mean or their significance.
If there's something concerning, I'll just recommend they call back the next day with times that work to talk and build that call into my schedule. Last point, most assistants are not allowed to give interpretations of lab results because they don't know what they mean or their significance.
So out of an abundance of caution, most offices won't let them offer interpretations as they're wrong often enough to create massive headaches. Yeah, I understand. Makes sense to me.
So out of an abundance of caution, most offices won't let them offer interpretations as they're wrong often enough to create massive headaches. Yeah, I understand. Makes sense to me.
So out of an abundance of caution, most offices won't let them offer interpretations as they're wrong often enough to create massive headaches. Yeah, I understand. Makes sense to me.
I think the 4 p.m. Friday call voicemail. Hey, you need to call us is a bad move. Yeah. Personal experience. All right. We'll leave it at that. Seems reasonable. How are those shin splints? We're gone. Dudes are banged up right now. We're blowing veins.
I think the 4 p.m. Friday call voicemail. Hey, you need to call us is a bad move. Yeah. Personal experience. All right. We'll leave it at that. Seems reasonable. How are those shin splints? We're gone. Dudes are banged up right now. We're blowing veins.