Stewart Brand

And most engineers, mechanical engineers,

taken up on maintenance.

I have, in what's going to be the next part of the book, a history of blacksmithing.

And people talk about blacksmiths, the amazing things they made.

Mostly, they spent most of their time, like doctors, fixing stuff that was broken.

And so that's, it is an all-encompassing and therefore hard to get your head around domain

And I don't think there's any, like...

deep insights into okay this is the way to think about maintenance and all will be well other than that you bear in mind the system that the thing that you're maintaining is immersed in and so you get some systems perspective on it and really what you want to do is maintain the thing that the system is in and probably the system that that system is in at least two levels up hierarchically and

That's about it for generalizations that have any substance.

So then you want to start looking at way different kinds of maintenance.

How come Japanese culture is so incredibly careful about maintenance?

How come the military is so incredibly careful about maintenance, or aerospace, or manufacturing, since Toyota basically developed

the systems that are highly highly maintenance oriented so it's a survey i guess yeah oh focusing on details i there's very little opinion my voice is in there and sometimes my personal experiences are in there if they relate

But by and large, I want to go into the details of how various kinds of maintenance play out and what happens when they don't play out well.

And what do you do then?

Yeah.

Well, say a little more about it.

What do you have to do to maintain your quantum?

Oh, you actually –

Yeah, what does the researcher working in that domain do to maintain, basically fix, error correct the message?