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Surajit Ghosh

๐Ÿ‘ค Speaker
528 total appearances

Appearances Over Time

Podcast Appearances

TechStuff
Brewing Smarter: How HEINEKEN Is Using AI To Revolutionize Its Global Operations

And then it just, yeah, today it's a different ballgame.

TechStuff
Brewing Smarter: How HEINEKEN Is Using AI To Revolutionize Its Global Operations

And what made you want to take the job?

TechStuff
Brewing Smarter: How HEINEKEN Is Using AI To Revolutionize Its Global Operations

I was actually working for Amazon at that point.

TechStuff
Brewing Smarter: How HEINEKEN Is Using AI To Revolutionize Its Global Operations

But when I looked at Heineken and I thought, okay, this is a legacy traditional company, right?

TechStuff
Brewing Smarter: How HEINEKEN Is Using AI To Revolutionize Its Global Operations

And AI was not a capability embedded at that point of time.

TechStuff
Brewing Smarter: How HEINEKEN Is Using AI To Revolutionize Its Global Operations

So it's a great opportunity.

TechStuff
Brewing Smarter: How HEINEKEN Is Using AI To Revolutionize Its Global Operations

If I can start something from scratch, really build it across the entire value chain of Heineken, I mean, that's probably the best job anyone can even ask for.

TechStuff
Brewing Smarter: How HEINEKEN Is Using AI To Revolutionize Its Global Operations

Yes, it's of course a lot of responsibility,

TechStuff
Brewing Smarter: How HEINEKEN Is Using AI To Revolutionize Its Global Operations

that you have to make sure that you really build the right products and right capability.

TechStuff
Brewing Smarter: How HEINEKEN Is Using AI To Revolutionize Its Global Operations

But that also happened.

TechStuff
Brewing Smarter: How HEINEKEN Is Using AI To Revolutionize Its Global Operations

So when I look back, it's quite fulfilling.

TechStuff
Brewing Smarter: How HEINEKEN Is Using AI To Revolutionize Its Global Operations

That is true, but it's also a challenge.

TechStuff
Brewing Smarter: How HEINEKEN Is Using AI To Revolutionize Its Global Operations

It's a good challenge.

TechStuff
Brewing Smarter: How HEINEKEN Is Using AI To Revolutionize Its Global Operations

And also that Heineken is also looking externally.

TechStuff
Brewing Smarter: How HEINEKEN Is Using AI To Revolutionize Its Global Operations

There are companies that are picking up speed and embedding and adopting AI.

TechStuff
Brewing Smarter: How HEINEKEN Is Using AI To Revolutionize Its Global Operations

So should we fall behind?

TechStuff
Brewing Smarter: How HEINEKEN Is Using AI To Revolutionize Its Global Operations

Not really.

TechStuff
Brewing Smarter: How HEINEKEN Is Using AI To Revolutionize Its Global Operations

So we also need to pick it up.

TechStuff
Brewing Smarter: How HEINEKEN Is Using AI To Revolutionize Its Global Operations

So I thought it was a good challenge because the use cases were there, the opportunity I could sense.

TechStuff
Brewing Smarter: How HEINEKEN Is Using AI To Revolutionize Its Global Operations

the business really was having the appetite, let's do something different.