Menu
Sign In Search Podcasts Charts People & Topics Add Podcast API Blog Pricing

Surajit Ghosh

๐Ÿ‘ค Speaker
528 total appearances

Appearances Over Time

Podcast Appearances

TechStuff
Brewing Smarter: How HEINEKEN Is Using AI To Revolutionize Its Global Operations

And then you have three touch points, TV, YouTube, Instagram.

TechStuff
Brewing Smarter: How HEINEKEN Is Using AI To Revolutionize Its Global Operations

And I want to optimize my advertising budget between different brand and touch point.

TechStuff
Brewing Smarter: How HEINEKEN Is Using AI To Revolutionize Its Global Operations

So Heineken on Instagram, how much should I spend?

TechStuff
Brewing Smarter: How HEINEKEN Is Using AI To Revolutionize Its Global Operations

It's a very easy question to ask, but to actually solve this, we have to study historically how these performed and then create a model and then predict.

TechStuff
Brewing Smarter: How HEINEKEN Is Using AI To Revolutionize Its Global Operations

If I allocate my budget in this way, that's probably more optimal.

TechStuff
Brewing Smarter: How HEINEKEN Is Using AI To Revolutionize Its Global Operations

Before it was more like somebody took a gut-based decision saying, okay, here goes X million, here goes Y million.

TechStuff
Brewing Smarter: How HEINEKEN Is Using AI To Revolutionize Its Global Operations

Then we say, no, no, no, that's not the right proportion.

TechStuff
Brewing Smarter: How HEINEKEN Is Using AI To Revolutionize Its Global Operations

We looked at the return on investment from this advertising.

TechStuff
Brewing Smarter: How HEINEKEN Is Using AI To Revolutionize Its Global Operations

So how much incremental volume or volume of beer are we selling?

TechStuff
Brewing Smarter: How HEINEKEN Is Using AI To Revolutionize Its Global Operations

Or revenue are we creating?

TechStuff
Brewing Smarter: How HEINEKEN Is Using AI To Revolutionize Its Global Operations

And we find out, can we improve that?

TechStuff
Brewing Smarter: How HEINEKEN Is Using AI To Revolutionize Its Global Operations

It's a moment you apply AI.

TechStuff
Brewing Smarter: How HEINEKEN Is Using AI To Revolutionize Its Global Operations

And when we look at that, there's significant improvement.

TechStuff
Brewing Smarter: How HEINEKEN Is Using AI To Revolutionize Its Global Operations

In some cases, we have 30% uplift.

TechStuff
Brewing Smarter: How HEINEKEN Is Using AI To Revolutionize Its Global Operations

30%?

TechStuff
Brewing Smarter: How HEINEKEN Is Using AI To Revolutionize Its Global Operations

30%, 3-0.

TechStuff
Brewing Smarter: How HEINEKEN Is Using AI To Revolutionize Its Global Operations

Not everywhere, but in some places we've gotten some.

TechStuff
Brewing Smarter: How HEINEKEN Is Using AI To Revolutionize Its Global Operations

But it ranges between 10 to 30% uplift depending on the type of AI product you're building.

TechStuff
Brewing Smarter: How HEINEKEN Is Using AI To Revolutionize Its Global Operations

And that impacts the top line.

TechStuff
Brewing Smarter: How HEINEKEN Is Using AI To Revolutionize Its Global Operations

So it's very easy to also realize that value.