Thomas Kedar
๐ค SpeakerAppearances Over Time
Podcast Appearances
What we see is they cease to exist, usually due to some
business continuity issues such as COVID and so on.
Yes, we have a bonus scheme in place for customer success.
But since it's a usage-based pricing, we usually grow together with our clients.
Yeah, we set up some base numbers for the expansion based on historical data.
And then anything top of that, they get a chunk of the revenue, which is expanded on top of the average expansion.
So it's not too much, but it's, you know, it's very motivational, I would say.
And, you know, it's something that, you know, I was not thinking before, but our chief commercial officer actually has came up with the idea and implemented just recently and actually works very well.
So I can recommend to all the startup founders out there.
Oh, that's a good question.
I would have to look up.
I can't say on top of my mind.
Uh, I, I can look up right now.
Okay.
And shit just now.
Yeah.
Uh, net expansion.
Uh, uh,
Yeah, should be at least 2% uplift from previous month.
That's the base.