Tiffany

My name's Tiffany.

So I work with **** and I know you're one of our valued customers.

So I was wondering if you had a few minutes to take a quick satisfaction survey with me.

We do have a thank you.

We'll give you roses.

What was that?

Can I ask you why you're not with ****?

Oh.

OK, well, you know, honestly, just for taking up a few minutes of your time today, I would love to still get some roses sent out for you because I feel a little bit bad that I even bothered you, especially if you had such a bad experience.

So what we normally do is send out roses for taking the survey.

And I'd still like to do that for you.

I just would need to know who would you want to send those roses to?

Sorry, I didn't catch that name.

Who did you say you wanted to send the roses to?

Okay, yeah, perfect.

We'll get that all set.

Like I said, I'll get you off our list.

We won't be bothering you anymore.

One last thing, though, is I can attach a card with the roses.

So if you'd like, you can write a note on there for Crystal.