Todd Olson
๐ค SpeakerAppearances Over Time
Podcast Appearances
But they are the company we see most frequently in deals.
I mean, there's a lot of ways to go do that.
I mean, I think one of the fun things is when you start getting to enterprise buyers, any enterprise buyer is going to want to bake you off against one or two vendors.
So we're actually getting brought into deals where an enterprise buyer is maybe looking at WalkMe and saying, look, who is your best alternative?
So that brings Pendo into the fray very, very often.
Um, uh, you know, I can't speak to our margins.
I, I, I think we do have different go to markets and, and, um, we traditionally as a company have, um,
been lower in terms of services and implementation.
I think our product, we've always strived to be easy to use, easy to implement.
We try to empower our users to use our product rather than do a lot for us.
So it is a slightly different go-to-market.
But our prices are typically higher.
So we typically are the premium product in our space.
And it's because we actually have a broader platform.
We're actually...
customers are getting more and they can usually replace two or three solutions.
I mean, another example is we have net promoter score capabilities in our product and none of the other vendors really do.
And so there, there's a whole category of products that just do MPS surveys.
Now they're typically a couple hundred bucks a month, but what's, you know, what's neat is that customers that adopt our MPS solution can then contextualize it, looking at other usage analytics, they can create campaigns based on it.
So, you know, we've always treated having a broad platform as a way to better solve customer problems.