Tom McEnany

I'm not too bad.

I'm not too bad.

I do very well.

The Harry AI story that we keep a very close eye on in this programme, a lot of consultancy firms around the world have said or have seen that AI is certainly augmenting some consultants, but is replacing some junior consultants with some reports suggesting that consultancy firms are hiring one third fewer staff.

Is this the case at Deloitte?

And it's also, my understanding, Arthur...

From what I have read, the consultancy business, it's often compared to a pyramid.

You've got all these people at the bottom, the new recruits, the graduates who are doing the research, the grunt work, the grind work, and they feed into people who are higher up and they're doing the more important executive and often client-facing work.

Presumably with ChatGPT doing a lot of the research and analysis, consultancy firms at the very least need fewer of those people at the bottom of the pyramid.

Is it also hitting your revenue?

Because instead of charging for 3,000 hours, you're now only charging for eight minutes.

And of course, in the consultancy business, it's going to be all about who's best at using AI.

And presumably that's going to be one of the key differentiators between different consultancy businesses.

Now, as a consultancy firm, presumably, I've seen, particularly in America, that consultancy businesses are now having to compete with AI native consultancy companies.

Are you finding that in Ireland?

OK, if I am a client and I'm regularly engaging with a consulting firm, what differences am I going to notice?

I think some of the differences that you'll notice are very... Apart from that reduced bill, Harry, don't forget the reduced bill.

But what other differences shall I notice?

OK, and that's Harry Goddard, head of Deloitte Ireland.

Thanks for joining us this morning.