Tom Ziglar

Number two is Building Winning Relationships because all of business and all of life is about relationships.

And, of course, Bob Berg is an expert on that and the Go-Giver and what it means because, you know, people do business with people they know, like, and trust.

And the third program that we teach is goal setting and achievement because you've got to have a strategy to get from where you are to where you want to be.

And these programs work in the community, in business, everywhere you go.

You need the right person with the right relationships and a strategy from get to A to B. So there's the quick one.

Oh, my goodness.

I remember my first day in sales more than my first day in the warehouse.

Sales is tough, huh?

Yeah, baby, because, you know, the warehouse, you know, I was a little unfamiliar, but I felt, you know, I could probably put stuff in a box.

Talking to a customer for the first time on the phone now, that got my heart racing.

Okay, so I've been working at the office a little over a year, so this is going to be 1988.

First, no, probably February of 89.

I've been through a week of training.

My sales trainer is amazing.

Of course, I was raised on the stuff, so you think I would know what I'm talking about.

A week of training, the phone rings.

I pick up the phone, you know, and my hand is shaken.

This is Tom Ziegler.

How can I help you?

The man on the other end of the line, I thought he was ancient.