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Tech Earnings Recap, Beautiful Data Centers | Mike Isaac, Kyle Harrison, David Marcus, Turner Caldwell, Everette Taylor, Puneet Mehta & Justin Wexler, Alexander Embiricos
But the magical part of computer use, and the team really cooked here, is that it can use applications in the background.
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Tech Earnings Recap, Beautiful Data Centers | Mike Isaac, Kyle Harrison, David Marcus, Turner Caldwell, Everette Taylor, Puneet Mehta & Justin Wexler, Alexander Embiricos
So you could be doing something in one app and the agent could be doing something in another app.
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Tech Earnings Recap, Beautiful Data Centers | Mike Isaac, Kyle Harrison, David Marcus, Turner Caldwell, Everette Taylor, Puneet Mehta & Justin Wexler, Alexander Embiricos
And that's important because it means you can actually delegate, which means you can give the agent hard tasks that take us some time to do.
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Tech Earnings Recap, Beautiful Data Centers | Mike Isaac, Kyle Harrison, David Marcus, Turner Caldwell, Everette Taylor, Puneet Mehta & Justin Wexler, Alexander Embiricos
So, yeah, I mean, the reception around that was actually awesome.
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Tech Earnings Recap, Beautiful Data Centers | Mike Isaac, Kyle Harrison, David Marcus, Turner Caldwell, Everette Taylor, Puneet Mehta & Justin Wexler, Alexander Embiricos
I thought we got people noticed sort of just how hard and magical that is more so than I even expected.
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Tech Earnings Recap, Beautiful Data Centers | Mike Isaac, Kyle Harrison, David Marcus, Turner Caldwell, Everette Taylor, Puneet Mehta & Justin Wexler, Alexander Embiricos
So, yeah, we've been really happy with that.
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Tech Earnings Recap, Beautiful Data Centers | Mike Isaac, Kyle Harrison, David Marcus, Turner Caldwell, Everette Taylor, Puneet Mehta & Justin Wexler, Alexander Embiricos
So there's three things going on there.
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Tech Earnings Recap, Beautiful Data Centers | Mike Isaac, Kyle Harrison, David Marcus, Turner Caldwell, Everette Taylor, Puneet Mehta & Justin Wexler, Alexander Embiricos
First of all, GPT-5.5 is our best model ever for general work or knowledge work.
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Tech Earnings Recap, Beautiful Data Centers | Mike Isaac, Kyle Harrison, David Marcus, Turner Caldwell, Everette Taylor, Puneet Mehta & Justin Wexler, Alexander Embiricos
And so it's really good at using computers.
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Tech Earnings Recap, Beautiful Data Centers | Mike Isaac, Kyle Harrison, David Marcus, Turner Caldwell, Everette Taylor, Puneet Mehta & Justin Wexler, Alexander Embiricos
The next thing is, well, what harness do you give the model?
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Tech Earnings Recap, Beautiful Data Centers | Mike Isaac, Kyle Harrison, David Marcus, Turner Caldwell, Everette Taylor, Puneet Mehta & Justin Wexler, Alexander Embiricos
Or what information is the model seeing?
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Tech Earnings Recap, Beautiful Data Centers | Mike Isaac, Kyle Harrison, David Marcus, Turner Caldwell, Everette Taylor, Puneet Mehta & Justin Wexler, Alexander Embiricos
And what tools does it have to use the computer?
TBPN
Tech Earnings Recap, Beautiful Data Centers | Mike Isaac, Kyle Harrison, David Marcus, Turner Caldwell, Everette Taylor, Puneet Mehta & Justin Wexler, Alexander Embiricos
A lot of early versions of giving a model access to a computer were just giving it screenshots of the computer.
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Tech Earnings Recap, Beautiful Data Centers | Mike Isaac, Kyle Harrison, David Marcus, Turner Caldwell, Everette Taylor, Puneet Mehta & Justin Wexler, Alexander Embiricos
But there's a lot of secret sauce in our implementation where the model actually gets text representations of what's on screen from frameworks like accessibility.
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Tech Earnings Recap, Beautiful Data Centers | Mike Isaac, Kyle Harrison, David Marcus, Turner Caldwell, Everette Taylor, Puneet Mehta & Justin Wexler, Alexander Embiricos
And so the model is much more efficient when it has access to all this information.
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Tech Earnings Recap, Beautiful Data Centers | Mike Isaac, Kyle Harrison, David Marcus, Turner Caldwell, Everette Taylor, Puneet Mehta & Justin Wexler, Alexander Embiricos
And then the last bit that I honestly think, well, I don't know if I would say it's underappreciated because I feel like people really appreciate it, but it's the level of craft that was put in to how it feels when the agent is using the computer.
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Tech Earnings Recap, Beautiful Data Centers | Mike Isaac, Kyle Harrison, David Marcus, Turner Caldwell, Everette Taylor, Puneet Mehta & Justin Wexler, Alexander Embiricos
So for instance, you could totally just have the agent click around on your screen
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Tech Earnings Recap, Beautiful Data Centers | Mike Isaac, Kyle Harrison, David Marcus, Turner Caldwell, Everette Taylor, Puneet Mehta & Justin Wexler, Alexander Embiricos
and just have that be invisible.
TBPN
Tech Earnings Recap, Beautiful Data Centers | Mike Isaac, Kyle Harrison, David Marcus, Turner Caldwell, Everette Taylor, Puneet Mehta & Justin Wexler, Alexander Embiricos
The computer is updating as clicks happen, but the team put a ton of care into exactly the animation that this mouse cursor takes as it goes between the different click positions.
TBPN
Tech Earnings Recap, Beautiful Data Centers | Mike Isaac, Kyle Harrison, David Marcus, Turner Caldwell, Everette Taylor, Puneet Mehta & Justin Wexler, Alexander Embiricos
Yeah, it was really fun to talk about that and jam on that with them.