Unidentified Speaker 2

And the parents of 34-year-old Jay Lyons, Joan and Jim, were watching TV.

The news came on and she said, my God, six firefighters are missing. Is Jay working? And he was.

The news came on and she said, my God, six firefighters are missing. Is Jay working? And he was.

The news came on and she said, my God, six firefighters are missing. Is Jay working? And he was.

Mike McNamee, who had known Jay since he was a boy, he was the closest of the six, went to break the news to Jay's family himself.

Mike McNamee, who had known Jay since he was a boy, he was the closest of the six, went to break the news to Jay's family himself.

Mike McNamee, who had known Jay since he was a boy, he was the closest of the six, went to break the news to Jay's family himself.

Mike McNamee came to the door.

Mike McNamee came to the door.

Mike McNamee came to the door.

I've known him for 23 years and I cannot ever remember Joan calling me Michael. It's always Mike. She opened the door and she said, Michael, do you have bad news for me?

I've known him for 23 years and I cannot ever remember Joan calling me Michael. It's always Mike. She opened the door and she said, Michael, do you have bad news for me?

I've known him for 23 years and I cannot ever remember Joan calling me Michael. It's always Mike. She opened the door and she said, Michael, do you have bad news for me?

And he said yes, that Jay was missing.

And he said yes, that Jay was missing.

And he said yes, that Jay was missing.

It was just such a terrible feeling. Jay's father, Jim, drove to the fire scene.

It was just such a terrible feeling. Jay's father, Jim, drove to the fire scene.

It was just such a terrible feeling. Jay's father, Jim, drove to the fire scene.

I'll never forget that sight of that building.