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Venky Balasubramanian

๐Ÿ‘ค Speaker
191 total appearances

Appearances Over Time

Podcast Appearances

SaaS Interviews with CEOs, Startups, Founders
1293 How Plivo Broke $20m in ARR on Only $2m Raised Helping 70,000 Businesses with Communication Integrations

One of the key things that you said are, do we see a pattern in terms of whether this customer is going to be successful, is it going to grow or scale?

SaaS Interviews with CEOs, Startups, Founders
1293 How Plivo Broke $20m in ARR on Only $2m Raised Helping 70,000 Businesses with Communication Integrations

Absolutely, right?

SaaS Interviews with CEOs, Startups, Founders
1293 How Plivo Broke $20m in ARR on Only $2m Raised Helping 70,000 Businesses with Communication Integrations

For us, that's the first aha moment where they sign up.

SaaS Interviews with CEOs, Startups, Founders
1293 How Plivo Broke $20m in ARR on Only $2m Raised Helping 70,000 Businesses with Communication Integrations

How quickly can we get them to build and experience communication in their app?

SaaS Interviews with CEOs, Startups, Founders
1293 How Plivo Broke $20m in ARR on Only $2m Raised Helping 70,000 Businesses with Communication Integrations

That's the aha moment for us as a customer.

SaaS Interviews with CEOs, Startups, Founders
1293 How Plivo Broke $20m in ARR on Only $2m Raised Helping 70,000 Businesses with Communication Integrations

Obviously, we have various different segments, self-service, SMB, enterprise.

SaaS Interviews with CEOs, Startups, Founders
1293 How Plivo Broke $20m in ARR on Only $2m Raised Helping 70,000 Businesses with Communication Integrations

And depending on each of these segments, you know, the timelines to kind of them doing differs depending on our use cases and the consumption.

SaaS Interviews with CEOs, Startups, Founders
1293 How Plivo Broke $20m in ARR on Only $2m Raised Helping 70,000 Businesses with Communication Integrations

Yeah, so it's pretty, you know, I would say it's segmented by use cases.

SaaS Interviews with CEOs, Startups, Founders
1293 How Plivo Broke $20m in ARR on Only $2m Raised Helping 70,000 Businesses with Communication Integrations

So let's say they're in a consumer app, which is a messaging app globally, wants to enable, you know, customer activation on their mobile use case.

SaaS Interviews with CEOs, Startups, Founders
1293 How Plivo Broke $20m in ARR on Only $2m Raised Helping 70,000 Businesses with Communication Integrations

A lot of times what you see is like it's pretty consistent in terms of like how they're growing their business, right?

SaaS Interviews with CEOs, Startups, Founders
1293 How Plivo Broke $20m in ARR on Only $2m Raised Helping 70,000 Businesses with Communication Integrations

But let's say it's a political app where, you know, there is an election campaign going on, that becomes pretty seasonal, right?

SaaS Interviews with CEOs, Startups, Founders
1293 How Plivo Broke $20m in ARR on Only $2m Raised Helping 70,000 Businesses with Communication Integrations

And then in some use cases, we help customers, you know, or businesses kind of book their reservations in-house or like, you know, hotels kind of book

SaaS Interviews with CEOs, Startups, Founders
1293 How Plivo Broke $20m in ARR on Only $2m Raised Helping 70,000 Businesses with Communication Integrations

like essentially kind of reserve stuff.

SaaS Interviews with CEOs, Startups, Founders
1293 How Plivo Broke $20m in ARR on Only $2m Raised Helping 70,000 Businesses with Communication Integrations

So that's like pretty stable in terms of like how that works.

SaaS Interviews with CEOs, Startups, Founders
1293 How Plivo Broke $20m in ARR on Only $2m Raised Helping 70,000 Businesses with Communication Integrations

So I would say like it's pretty segmented by use cases across the globe.

SaaS Interviews with CEOs, Startups, Founders
1293 How Plivo Broke $20m in ARR on Only $2m Raised Helping 70,000 Businesses with Communication Integrations

Yeah, that's an interesting story.

SaaS Interviews with CEOs, Startups, Founders
1293 How Plivo Broke $20m in ARR on Only $2m Raised Helping 70,000 Businesses with Communication Integrations

We started back in 2011.

SaaS Interviews with CEOs, Startups, Founders
1293 How Plivo Broke $20m in ARR on Only $2m Raised Helping 70,000 Businesses with Communication Integrations

You know, my co-founder and I, we met over GitHub.

SaaS Interviews with CEOs, Startups, Founders
1293 How Plivo Broke $20m in ARR on Only $2m Raised Helping 70,000 Businesses with Communication Integrations

GitHub is obviously hot right now after the acquisition.

SaaS Interviews with CEOs, Startups, Founders
1293 How Plivo Broke $20m in ARR on Only $2m Raised Helping 70,000 Businesses with Communication Integrations

Yeah, I don't want to comment on that, but essentially, yeah, we met over GitHub.