Vince Chan

In his example, even something as simple as a smile can spark change. Smiling in a stranger, a colleague, or a friend might seem trivial, but it can create a moment of positivity that ripples outward. is a reminder that small actions often have the biggest impact.

In his example, even something as simple as a smile can spark change. Smiling in a stranger, a colleague, or a friend might seem trivial, but it can create a moment of positivity that ripples outward. is a reminder that small actions often have the biggest impact.

Thank you so much for joining us today. If you like what you heard, don't forget, subscribe to our show, leave us top-rated reviews, check out our website, and follow me on social media. I'm Vince Chen, your ambitious human host. Until next time, take care.

Thank you so much for joining us today. If you like what you heard, don't forget, subscribe to our show, leave us top-rated reviews, check out our website, and follow me on social media. I'm Vince Chen, your ambitious human host. Until next time, take care.

Hi, everyone. Welcome to our show, Chief Change Officer. I'm Vince Chen, your ambitious human host. Our show is a modernist humility for change progressives in organizational and human transformation from around the world. Today's guest is Erin Deal, founder and CEO of Improved, a company that uses improv to help teams grow and thrive. Like me, she's also a top podcast host.

Hi, everyone. Welcome to our show, Chief Change Officer. I'm Vince Chen, your ambitious human host. Our show is a modernist humility for change progressives in organizational and human transformation from around the world. Today's guest is Erin Deal, founder and CEO of Improved, a company that uses improv to help teams grow and thrive. Like me, she's also a top podcast host.

From a young age, Erin dreamed of becoming a talk show host. Why did she choose that path? And how did her journey lead her to combine improv and business? I told Erin, you are in the business of joy. But beyond joy, we also talked about failure. Erin calls herself a failfluencer. a blend of failure and influence.

From a young age, Erin dreamed of becoming a talk show host. Why did she choose that path? And how did her journey lead her to combine improv and business? I told Erin, you are in the business of joy. But beyond joy, we also talked about failure. Erin calls herself a failfluencer. a blend of failure and influence.

This two-part series dives into her unique approach to joy, failure, growth, and learning. No more waiting. Let's get started. Welcome, Erin. Good morning to you. Where are you exactly?

This two-part series dives into her unique approach to joy, failure, growth, and learning. No more waiting. Let's get started. Welcome, Erin. Good morning to you. Where are you exactly?

He mentioned as a teenager, you were determined to become a talk show host. I find that intriguing. Honestly, most people in their teens or even in college don't really know what they want to do, let alone something as specific as hosting a talk show. I mean, when I tell people I set my sights on getting into business school and earning an MBA at age 15, they often say, seriously? At 15?

He mentioned as a teenager, you were determined to become a talk show host. I find that intriguing. Honestly, most people in their teens or even in college don't really know what they want to do, let alone something as specific as hosting a talk show. I mean, when I tell people I set my sights on getting into business school and earning an MBA at age 15, they often say, seriously? At 15?

It seems so young to have such a focused goal. But back to you, why talk show host? I imagine some might dream of being a news anchor or getting into show business. But for you, what was it about talk show hosting that drew you in? Especially back then, before podcasts even existed, what was the story behind that ambition?

It seems so young to have such a focused goal. But back to you, why talk show host? I imagine some might dream of being a news anchor or getting into show business. But for you, what was it about talk show hosting that drew you in? Especially back then, before podcasts even existed, what was the story behind that ambition?

So you're essentially in the business of joy. That's it. The short form. not keynote speaker, not founder or CEO. If someone asks you for your elevator pitch, this should be the first sentence out of your mouth. Hey, I'm in the business of joy. Thank you, Vince. Yes. Let's say we are at a party. I introduce myself to you. Hey, I'm Vince. You reply, I'm Erin. Nice to meet you.

So you're essentially in the business of joy. That's it. The short form. not keynote speaker, not founder or CEO. If someone asks you for your elevator pitch, this should be the first sentence out of your mouth. Hey, I'm in the business of joy. Thank you, Vince. Yes. Let's say we are at a party. I introduce myself to you. Hey, I'm Vince. You reply, I'm Erin. Nice to meet you.

Then I ask, what business are you in? And you hit me with, oh, I'm in the business of joy. Instant curiosity triggered. Naturally, I would say, oh, tell me more about that. is such a great icebreaker.

Then I ask, what business are you in? And you hit me with, oh, I'm in the business of joy. Instant curiosity triggered. Naturally, I would say, oh, tell me more about that. is such a great icebreaker.

So no problem quoting that. I'm in the business of Joyd, and hey, I got it on record now. I promise I won't charge you for copyright yet. But seriously, something else fascinating from history is your first client. You mentioned you tried things out with United Airlines, UA, and eventually they pay you and everything took off from there. So what was that initial experiment with United like?

So no problem quoting that. I'm in the business of Joyd, and hey, I got it on record now. I promise I won't charge you for copyright yet. But seriously, something else fascinating from history is your first client. You mentioned you tried things out with United Airlines, UA, and eventually they pay you and everything took off from there. So what was that initial experiment with United like?