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Waverly Deutsch

👤 Speaker
1050 total appearances

Appearances Over Time

Podcast Appearances

Chief Change Officer
#123 From Curtain Calls to Business Cases: Waverly Deutsch’s Path from Theatre Historian to Chicago Booth Professor

Instead of joining any one company, I decided I would create a small consulting company and work with all of these companies, an independent consulting company, work with all of them at some level or other, large companies on their e-commerce strategy, internet companies on their go-to-market, technology companies on raising funding from venture capitalists. I did...

Chief Change Officer
#123 From Curtain Calls to Business Cases: Waverly Deutsch’s Path from Theatre Historian to Chicago Booth Professor

Instead of joining any one company, I decided I would create a small consulting company and work with all of these companies, an independent consulting company, work with all of them at some level or other, large companies on their e-commerce strategy, internet companies on their go-to-market, technology companies on raising funding from venture capitalists. I did...

Chief Change Officer
#123 From Curtain Calls to Business Cases: Waverly Deutsch’s Path from Theatre Historian to Chicago Booth Professor

some consulting to see what kind of work I really liked and to see if there was a company that I wanted to throw in with full time. So I went from as a 29 year old leaving one field that I had deep experience in the academic field and getting into a new field and literally just taking the leap

Chief Change Officer
#123 From Curtain Calls to Business Cases: Waverly Deutsch’s Path from Theatre Historian to Chicago Booth Professor

some consulting to see what kind of work I really liked and to see if there was a company that I wanted to throw in with full time. So I went from as a 29 year old leaving one field that I had deep experience in the academic field and getting into a new field and literally just taking the leap

Chief Change Officer
#123 From Curtain Calls to Business Cases: Waverly Deutsch’s Path from Theatre Historian to Chicago Booth Professor

based on a leap of faith that I had this opportunity to join this company that I really liked to be as people and knew I could learn a lot. Fast forward 10 years, almost 10 years, and I'm taking a very different approach to what I want to do next.

Chief Change Officer
#123 From Curtain Calls to Business Cases: Waverly Deutsch’s Path from Theatre Historian to Chicago Booth Professor

based on a leap of faith that I had this opportunity to join this company that I really liked to be as people and knew I could learn a lot. Fast forward 10 years, almost 10 years, and I'm taking a very different approach to what I want to do next.

Chief Change Officer
#123 From Curtain Calls to Business Cases: Waverly Deutsch’s Path from Theatre Historian to Chicago Booth Professor

Wow. I want to tell you a story that I haven't actually told a lot of people about when I learned about how to manage the conflict between heart and head. And the time at Forrester with the entrepreneurial CEO, George Colony, was fabulous. And I learned an enormous amount and I grew enormously. But it was also when I had to confront this heart-head challenge. Many of us hate confrontation.

Chief Change Officer
#123 From Curtain Calls to Business Cases: Waverly Deutsch’s Path from Theatre Historian to Chicago Booth Professor

Wow. I want to tell you a story that I haven't actually told a lot of people about when I learned about how to manage the conflict between heart and head. And the time at Forrester with the entrepreneurial CEO, George Colony, was fabulous. And I learned an enormous amount and I grew enormously. But it was also when I had to confront this heart-head challenge. Many of us hate confrontation.

Chief Change Officer
#123 From Curtain Calls to Business Cases: Waverly Deutsch’s Path from Theatre Historian to Chicago Booth Professor

We hate having to deliver bad news or have a difficult conversation. We hate it. And when I get frustrated, when I have to face confrontation, I get teary. And I was having an incredibly hard conversation with George. about my role at Forrester and my future at Forrester. And I started to cry. And George didn't know what to do and he wanted to end the conversation.

Chief Change Officer
#123 From Curtain Calls to Business Cases: Waverly Deutsch’s Path from Theatre Historian to Chicago Booth Professor

We hate having to deliver bad news or have a difficult conversation. We hate it. And when I get frustrated, when I have to face confrontation, I get teary. And I was having an incredibly hard conversation with George. about my role at Forrester and my future at Forrester. And I started to cry. And George didn't know what to do and he wanted to end the conversation.

Chief Change Officer
#123 From Curtain Calls to Business Cases: Waverly Deutsch’s Path from Theatre Historian to Chicago Booth Professor

And I literally said to the man, George, I can cry and think at the same time. We can have this conversation. Yes, I am having tears because my emotions are involved in this incredibly important logical conversation. We are human beings. We have emotions and we have logic and I can think and cry at the same time. And for me, that was an extremely liberating moment.

Chief Change Officer
#123 From Curtain Calls to Business Cases: Waverly Deutsch’s Path from Theatre Historian to Chicago Booth Professor

And I literally said to the man, George, I can cry and think at the same time. We can have this conversation. Yes, I am having tears because my emotions are involved in this incredibly important logical conversation. We are human beings. We have emotions and we have logic and I can think and cry at the same time. And for me, that was an extremely liberating moment.

Chief Change Officer
#123 From Curtain Calls to Business Cases: Waverly Deutsch’s Path from Theatre Historian to Chicago Booth Professor

Because in the past, I had always tried to get through the thinking situation and then go off and burst into tears. That had happened to me when I found out at Tufts that I had passed my exams, my PhD exams, and I was going to be awarded my PhD degree. The way that the head of the department presented it to me was hateful. He said, we expected much more of you than this.

Chief Change Officer
#123 From Curtain Calls to Business Cases: Waverly Deutsch’s Path from Theatre Historian to Chicago Booth Professor

Because in the past, I had always tried to get through the thinking situation and then go off and burst into tears. That had happened to me when I found out at Tufts that I had passed my exams, my PhD exams, and I was going to be awarded my PhD degree. The way that the head of the department presented it to me was hateful. He said, we expected much more of you than this.

Chief Change Officer
#123 From Curtain Calls to Business Cases: Waverly Deutsch’s Path from Theatre Historian to Chicago Booth Professor

And if we could give you a pass minus, we would give you a pass minus. And had been taking care of a partner who was suffering from chronic fatigue. And I had been working a job at Stanley Kaplan and I had been studying for my exams and I was emotionally exhausted. And I said to him, did I pass? And he said, yes.

Chief Change Officer
#123 From Curtain Calls to Business Cases: Waverly Deutsch’s Path from Theatre Historian to Chicago Booth Professor

And if we could give you a pass minus, we would give you a pass minus. And had been taking care of a partner who was suffering from chronic fatigue. And I had been working a job at Stanley Kaplan and I had been studying for my exams and I was emotionally exhausted. And I said to him, did I pass? And he said, yes.

Chief Change Officer
#123 From Curtain Calls to Business Cases: Waverly Deutsch’s Path from Theatre Historian to Chicago Booth Professor

and i said thank you and i ran downstairs into the bathroom and burst into tears to be able to have the confrontation with george and to cry and to have logic and to have a successful outcome was an amazing moment for me in learning that both things can happen at the same time and both can come into play at the same time and i think a lot of people

Chief Change Officer
#123 From Curtain Calls to Business Cases: Waverly Deutsch’s Path from Theatre Historian to Chicago Booth Professor

and i said thank you and i ran downstairs into the bathroom and burst into tears to be able to have the confrontation with george and to cry and to have logic and to have a successful outcome was an amazing moment for me in learning that both things can happen at the same time and both can come into play at the same time and i think a lot of people

Chief Change Officer
#123 From Curtain Calls to Business Cases: Waverly Deutsch’s Path from Theatre Historian to Chicago Booth Professor

Especially women, our emotions tend to be a little bit more at the surface than a lot of men will experience. Although, believe me, I've known a lot of men have sat with me and cried.

Chief Change Officer
#123 From Curtain Calls to Business Cases: Waverly Deutsch’s Path from Theatre Historian to Chicago Booth Professor

Especially women, our emotions tend to be a little bit more at the surface than a lot of men will experience. Although, believe me, I've known a lot of men have sat with me and cried.