Wayne Ting
👤 PersonAppearances Over Time
Podcast Appearances
All of our tasks within the software is automatically created. So I'll give you an example, which is we also do a lot of move tasks in a city. So we have a machine learning demand algorithm that predicts where we think trips are gonna come from in all the cities we're in by the block, by the half block.
So in the next six hours, we can say, we think this block will do this many trips, or the next 12 hours we'll have this much demand. And if there is a position of our scooter or bike where we believe by moving it to a higher revenue potential position, if that incremental revenue is more than the cost that we will pay to move that scooter or bike, it creates an automatic move task in our system.
So in the next six hours, we can say, we think this block will do this many trips, or the next 12 hours we'll have this much demand. And if there is a position of our scooter or bike where we believe by moving it to a higher revenue potential position, if that incremental revenue is more than the cost that we will pay to move that scooter or bike, it creates an automatic move task in our system.
So in the next six hours, we can say, we think this block will do this many trips, or the next 12 hours we'll have this much demand. And if there is a position of our scooter or bike where we believe by moving it to a higher revenue potential position, if that incremental revenue is more than the cost that we will pay to move that scooter or bike, it creates an automatic move task in our system.
And then so how an operator, how they move around a city, what they do next is controlled by the software. In many ways, it is our operations.
And then so how an operator, how they move around a city, what they do next is controlled by the software. In many ways, it is our operations.
And then so how an operator, how they move around a city, what they do next is controlled by the software. In many ways, it is our operations.
Absolutely. As long as the incremental revenue between the two locations is greater than the cost it will cost us to hire you to go move it for us. So every move task has to be ROI positive.
Absolutely. As long as the incremental revenue between the two locations is greater than the cost it will cost us to hire you to go move it for us. So every move task has to be ROI positive.
Absolutely. As long as the incremental revenue between the two locations is greater than the cost it will cost us to hire you to go move it for us. So every move task has to be ROI positive.
I think the hardest part is that there's not one thing. Whenever I do these interviews, people say, what's the one thing that you did right? I'm like, it's doing a thousand little things right. It is a true game of inches. And when you do a thousand little things better than your competitors, then you have a different business model.
I think the hardest part is that there's not one thing. Whenever I do these interviews, people say, what's the one thing that you did right? I'm like, it's doing a thousand little things right. It is a true game of inches. And when you do a thousand little things better than your competitors, then you have a different business model.
I think the hardest part is that there's not one thing. Whenever I do these interviews, people say, what's the one thing that you did right? I'm like, it's doing a thousand little things right. It is a true game of inches. And when you do a thousand little things better than your competitors, then you have a different business model.
And the great thing is when it's a thousand little things, it's also hard to replicate. What I love about the business model is that Lime has been advertising we're profitable, free cash flow positive in a very public way when most of our competitors have not been able to deliver similar results, even though there's clearly a way to do it.
And the great thing is when it's a thousand little things, it's also hard to replicate. What I love about the business model is that Lime has been advertising we're profitable, free cash flow positive in a very public way when most of our competitors have not been able to deliver similar results, even though there's clearly a way to do it.
And the great thing is when it's a thousand little things, it's also hard to replicate. What I love about the business model is that Lime has been advertising we're profitable, free cash flow positive in a very public way when most of our competitors have not been able to deliver similar results, even though there's clearly a way to do it.
And I think the reason why they haven't been able to replicate is because it's very hard to do what we do.
And I think the reason why they haven't been able to replicate is because it's very hard to do what we do.
And I think the reason why they haven't been able to replicate is because it's very hard to do what we do.
It's a winner-take-most market dynamic. So being number one has a lot of advantages. Going back to the point about reliability. In ride-share, as a customer, you want to be on the platform with the most number of drivers. And the drivers want to be on the platform with the most number of riders.