From Gas Station to Global Activism: The Unlikely Rise of Ben & Jerry's

Ben & Jerry's began in 1978 as a quirky ice cream shop in a renovated gas station in Burlington, Vermont, founded by childhood friends Ben Cohen and Jerry Greenfield. What started as a $12,000 venture with a five-dollar ice cream course from Penn State quickly grew into a beloved brand known for its chunky, indulgent flavors and bold social activism. Ben’s anosmia led to an obsession with texture over flavor subtlety, creating the signature rich, ingredient-loaded pints that became a hit. Their business model was anything but traditional — from launching 'Free Cone Day' as a thank-you to customers, to fighting off corporate giants like Häagen-Dazs with humor and public campaigns. Central to their identity was a groundbreaking three-part mission statement emphasizing product quality, economic sustainability, and social responsibility. This commitment extended to progressive employee benefits, Fairtrade sourcing, and advocacy on issues ranging from climate change to racial justice. In 2000, they sold to Unilever for $326 million under strict conditions to preserve their values-driven independence through a separate board. Over time, tensions arose between Ben & Jerry's activist stance and Unilever’s global interests, culminating in dramatic events like the 2021 decision to stop selling in Israeli-occupied Palestinian territories, followed by legal battles and allegations of CEO retaliation. In 2024, Unilever announced plans to spin off its ice cream division, reigniting speculation about the future of Ben & Jerry’s autonomy. Founder Ben Cohen has even expressed interest in buying the company back. Through it all, the brand remains a symbol of how business can be a force for good — while navigating the messy realities of ethics, activism, and corporate power. From flavor activism to supply chain reform, Ben & Jerry's continues to prove that companies can challenge norms, inspire loyalty, and stir controversy — one scoop at a time.

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