Driving growth through member-centric lending

On this episode, host Vince Passione talks mortgage lending, consumer behaviors, credit-building and financial wellness with Richard Wada, Chief Lending Officer of Patelco Credit Union.Key takeaways:0:00 - Intro1:12 - Patelco Credit Union overview1:59 - The value of diversifying a loan portfolio.4:35 - Challenges and changes of mortgage books in a high-rate environment7:56 - How partnerships can help credit unions scale loans outside of traditional lending parameters10:21 - How Patelco is skewing younger on new members13:09 - The importance and value of creating credit union products that incentivize good financial behaviors and improve financial wellbeing15:51 - Shifts in managing transactional accounts to maximize member engagement17:53 - The most critical marketing lesson for credit unions.Resources Mentioned:https://www.patelco.org Patelco Credit Unionhttps://www.calhfa.ca.gov California Finance Housing Authorityhttps://www.mycumortgage.com myCUmortgagehttps://www.patelco.org/credit-cards-and-loans/personal-loans ScoreUpThanks for listening to the 22 Minutes in Lending podcast. If you enjoyed this episode, please leave a 5-star review to help get the word out about the show and be sure to subscribe so you never miss another insightful conversation.#CreditUnions #Lending #HomeLoans #Mortgages

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