365 Explained
Episodes
365 Explained - 009 - M365 Update Lifecycle
26 Mar 2026
Contributed by Lukas
How does Microsoft actually roll out updates across M365 — and how much control do you really have? Ben and Zach break down the update lifecycle acr...
365 Explained - 008 - E7 What's new with SKU!?
11 Mar 2026
Contributed by Lukas
Microsoft has announced Microsoft 365 E7, "The Frontier Suite", the first new enterprise tier above E5 since 2015. It goes GA on May 1st at $9...
365 Explained - 007 - Copilot Frontier
26 Feb 2026
Contributed by Lukas
Copilot Frontier keeps showing up across M365 admin centres, but it's not well explained and the documentation doesn't make it much easier. In...
365 Explained - 006 - Teams Queues App
29 Jan 2026
Contributed by Lukas
Ever wondered if the Teams Queues App could save you from a full contact centre deployment? Ben and Zach get into Microsoft's Contact Center Lite ...
365 Explained - 005 - Infrastructure as Code
18 Aug 2025
Contributed by Lukas
Don’t worry if you don’t know your IaC from your elbow, neither did Ben or Zach when they started recording! Thankfully, Elliott Woodruff, Princip...
365 Explained - 004 - M365 Copilot
18 Jul 2025
Contributed by Lukas
In this episode, Ben and Zach explore what it’s really like to use M365 Copilot in practice. They break down how it compares to Copilot Chat, where ...
365 Explained - 003 - Teams Voice Apps
27 Jun 2025
Contributed by Lukas
In this episode, Ben and Zach dive into the world of Microsoft Teams Voice Apps: the unsung heroes behind call routing, Auto Attendants, and Call Queu...
365 Explained - 002 - Copilot Notebooks
13 Jun 2025
Contributed by Lukas
Zach and Ben are back, and this time we’re diving into one of my favourite new Copilot features: Copilot Notebooks. If you’ve been wondering: •...
365 Explained - 001 - The thing with Loop
31 Mar 2025
Contributed by Lukas
Welcome to first exciting episode of 365 Explained! In this episode, we dive deep into Microsoft Loop, the innovative new tool designed to enhance col...